David Tillett Email
Director - ServiceNow, Support Operations @ CardWorks
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David Tillett Location
- Westbury, NY, US
David Tillett Work
- Director - ServiceNow, Support Operations @ (May 2024 - Present)
- Director, Support Operations @ (June 2022 - July 2024)
- Network Operations Center Manager @ (April 2019 - July 2022)
- Client Capability Analyst @ (April 2017 - March 2018)
- Client Capability Analyst @ (April 2016 - April 2017)
- Subject Matter Expert @ (July 2013 - April 2016)
- Service Desk Analyst – Technical Solutions Rep II @ (December 2011 - July 2013)
David Tillett Education
- AXELOS
ITIL V4 Foundation (Computer/Information Technology Administration and Management)
2021-2021 - EXIN
ITIL V3 Foundation (IT Service Management)
- TAFE SA
Certificate III (Information Technology)
- TAFE SA
Certificate IV (Information Technology)
- NY State Department of Education
Test Assessing Secondary Completion (NY State GED Equivalent)
-
Certificate III (Computer Software and Media Applications)
David Tillett Skills
- Troubleshooting
- Incident Management
- IT Operations
- Business Analysis
- ITIL Certified
- Requirements Analysis
- IT Service Management
- SDLC
- Vendor Management
- Team Leadership
- Service Delivery
- Process Improvement
- Windows XP
- Active Directory
- Computer Hardware
- Service Desk
- ITIL
- Technical Support
- Project Delivery
- Business Process Improvement
David Tillett Summary
- David Tillett, based in Westbury, NY, US, is currently a Director - ServiceNow, Support Operations at CardWorks. David Tillett brings experience from previous roles at CardWorks, DXC Technology and Hewlett Packard Enterprise. David Tillett holds a 2021 - 2021 ITIL V4 Foundation in Computer/Information Technology Administration and Management @ AXELOS. With a robust skill set that includes Troubleshooting, Incident Management, IT Operations, Business Analysis, ITIL Certified and more. David Tillett has 1 emails on RocketReach.
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