David Stalker Email & Phone Number
Senior Service Desk Manager @ HCL America, Inc.
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David Stalker Location
- Chapel Hill, NC, US
David Stalker Work
- Senior Service Desk Manager @ (May 2015 - Present)
- Service Desk Manager @ (October 2011 - April 2015)
- Service Desk Manager @ (October 2011 - April 2015)
- Quality Assurance Manager @ (April 2010 - October 2011)
- Quality Assurance Manager @ (April 2010 - October 2011)
- Service Desk Team Lead @ (April 2009 - April 2010)
- Service Desk Analyst @ (July 2005 - April 2009)
David Stalker Education
- Los Angeles College of Music
Certificate of Professional Music (Drumset)
2000-2001 - Wichita State University
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
1994-1999
David Stalker Skills
- Business
- Business Process Improvement
- Call Centers
- Call Monitoring
- Certification Testing
- Chatbot Responses
- Close Attention to Detail
- Collaborative Problem Solving
- Continuity of Operations
- Continuous Improvement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Fast Learner
- HDI Support Center Analyst
- HR Policies
- IT Management
- IT Operations
- IT Service Management
- ITIL
- Incident Management
- Integration
- Interpersonal Communication Abilities
- Interpersonal Skills
- Key Metrics
- Leadership
- Management
- Organization
- Organization Skills
- Outsourcing
- Problem Solving
- Process Improvement
- Project Documentation
- Project Management
- Quality Control
- Recruiting
- Service Delivery
- Service Desk
- Service Desk Management
- Sla
- Soft Skills
- Software Documentation
- Strategic Thinking
- Team Leadership
- Team Management
- Technical Support
- Ticket Operations
- Training
- Training Delivery
- VMware Horizon View
- Vendor Management
- Windows 11
- Written Communication
- Information Technology
- Interpersonal
David Stalker Summary
- David Stalker, based in Chapel Hill, NC, US, is currently a Senior Service Desk Manager at HCLTech. David Stalker brings experience from previous roles at HP Enterprise Services. David Stalker holds a 2000 - 2001 Certificate of Professional Music in Drumset @ Los Angeles College of Music. With a robust skill set that includes Business, Business Process Improvement, Call Centers, Call Monitoring, Certification Testing and more. David Stalker has 5 emails and 1 mobile phone numbers on RocketReach.
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