David Smith Email & Phone Number
Digital and Transformation Lead @ Vertis Health
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David Smith Location
- Leigh Sinton, England, GB
David Smith Work
- Digital and Transformation Lead @ (May 2025 - Present)
- Co-Founder @ (August 2024 - Present)
- Head of Customer Operations @ (May 2022 - February 2025)
- Operations Manager @ (September 2021 - May 2022)
- Customer Support Consultant @ (November 2015 - May 2022)
- Customer Support Manager @ (September 2020 - September 2021)
- Customer Support Consultant @ (November 2015 - September 2020)
- It Contractor @ (April 2012 - October 2015)
- IT Support Engineer @ (February 2012 - April 2012)
- Shift Manager @ JD Wetherspoon (April 2007 - December 2011)
- Duty manager @ (March 2004 - March 2007)
David Smith Education
- Just IT
IT
2012-2012 - Blessed Edward Oldcorne RC High School
GCSEMATHS
1989-1995
David Smith Skills
- Account Management
- Account Planning
- Analytical Approach
- Attention To Detail
- Build Strong Relationships
- Business Requirements
- Change Management
- Communication
- Content Strategy
- Cross-team Collaboration
- Customer Engagement
- Customer Experience Management
- Customer Journeys
- Customer Requirements
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Support
- Dashboards
- General Data Protection Regulation (GDPR)
- HP
- Identifying Issues
- Interpersonal Skills
- Jira
- KPI Implementation
- Key Performance Indicators
- Leadership
- Linux
- Listening Skills
- National Health Service (NHS)
- People Management
- Performance Management
- Phone Etiquette
- Prioritisation
- Problem Solving
- Project Planning
- Resource Allocation
- Service Delivery Management
- Service Desk
- Service Levels
- Service of Process
- Service-Level Agreements (SLA)
- Skill Development
- Soft Skills
- Software as a Service (SaaS)
- Stakeholder Management
- Start-up Leadership
- Strategic Accounts
- Strategic Partnerships
- Strategic Relationships
- Strategic Thinking
- Support Services
- Team Development
- Team Leadership
- Team Management
- Training
- Training and Development (HR)
- Troubleshooting
- Virtualization
- Voice of the Customer
- Windows Server
- Windows XP
- Workforce Planning
David Smith Summary
- David Smith, based in Leigh Sinton, England, GB, is currently a Digital and Transformation Lead at Vertis Health. David Smith brings experience from previous roles at Processive and iPlato Healthcare. David Smith holds a 2012 - 2012 IT @ Just IT. With a robust skill set that includes Account Management, Account Planning, Analytical Approach, Attention To Detail, Build Strong Relationships and more. David Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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