David Santoni Email
Service Quality Assurance Analyst @ Goosehead Insurance Agency
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David Santoni Location
- Haslet, TX, US
David Santoni Work
- Service Quality Assurance Analyst @ (April 2026 - Present)
- Commercial Service Agent @ (September 2024 - April 2026)
- Customer Service Agent @ (January 2024 - September 2024)
- Agent Team Member @ Ricardo Rivera State Farm (January 2021 - December 2023)
- Financial Services Representative @ (March 2020 - October 2020)
- Team Leader @ Enactus UPR Carolina (September 2018 - February 2020)
- Project Manager @ Enactus UPR Carolina (May 2018 - February 2020)
David Santoni Education
- University of Puerto Rico-Carolina
Bachelor of Business Administration - BBA (Finance)
2016-2020 - Saint Francis School
High School Diploma
2005-2016
David Santoni Skills
- Accounting
- Analytical Skills
- Apex Data Loader
- Attention to Detail
- Bilingual
- Budgeting
- Business Process Improvement
- Communication
- Conflict Resolution
- Cross-functional Collaborations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Data Cleaning
- Data Cleansing
- Data Collection
- Data Entry
- Data Ethics
- Data Management
- Data Transformation
- Data Visualization
- Decision-Making
- Due Diligence
- Estate Planning
- Excel Dashboards
- Excel Formulas
- Executive Summaries
- Financial Services
- Google Sheets
- Interpersonal Skills
- Leadership
- Liability
- Life Insurance
- Metadata
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft Power Query
- Microsoft PowerPoint
- Microsoft Word
- Multitasking
- Needs Analysis
- Negotiation
- Organization Skills
- Persuasion
- Pivot Tables
- Presentations
- Problem Solving
- Process Improvement Projects
- Productivity Software
- Project Documentation
- Project Management
- Project Plans
- Property and Casualty Insurance
- Public Speaking
- Quality Assurance
- Quality Auditing
- Questioning
- Reasoning Skills
- Recruiting
- Relationship Development
- Research
- Risk Management
- Root Cause Analysis
- SQL
- Sales
- Salesforce.com
- Service Orientation
- Service Quality
- Skilled Multi-tasker
- Spreadsheet Software
- Spreadsheets
- Teamwork
- Time Management
- Workers Compensation
David Santoni Summary
- David Santoni, based in Haslet, TX, US, is currently a Service Quality Assurance Analyst at Goosehead Insurance. David Santoni brings experience from previous roles at Goosehead Insurance, Ricardo Rivera State Farm and MassMutual Puerto Rico. David Santoni holds a 2016 - 2020 Bachelor of Business Administration - BBA in Finance @ University of Puerto Rico-Carolina. With a robust skill set that includes Accounting, Analytical Skills, Apex Data Loader, Attention to Detail, Bilingual and more. David Santoni has 1 emails on RocketReach.
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