David Plank Email
Director of Customer and Community Services @ Wealden District Council (Past)
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David Plank Location
- England, United Kingdom
David Plank Work
- 2022 - 2025 Director of Customer and Community Services @
- 2020 - 2025 Non Executive Director @
- 2020 - 2022 Head of Customer and Digital Services @
- 2014 - 2020 Head of Customer Services @
- 2012 - 2014 Operations Manager @
- 2006 - 2012 CRM and Contact Centre Manager @ Adur & Worthing Councils
- 2004 - 2006 Customer Services Manager @ South East Water
- 1995 - 2004 Team Leader - Collections @
David Plank Education
- University of Brighton
Information and Media BA Hons
1995 - 1999
David Plank Skills
- Strategy
- Management
- Operations Management
- Contract Management
- Continuous Improvement
- Human Resource Development
- Coaching
- Leadership
- Change Management
- CRM
- Stakeholder Management
- Construction Management
- Construction
- Procurement
- Contact Center Management
- Contact Center Operations
- Culture Change
- Employee Engagement
- Customer Experience
- Project Management
- Recruiting
- Performance Management
- Team Leadership
- Human Resources
- Team Management
- Business Process Improvement
- Customer Service
- Microsoft Word
- Business Strategy
- Stakeholder Engagement
- Public Speaking
- Public Sector
- Local Government
- Project Planning
- Process Improvement
- Project Delivery
- Marketing
- Leadership Development
- Service Delivery
- Program Management
David Plank Summary
- David Plank, based in England, United Kingdom, was previously a Director of Customer and Community Services at Wealden District Council. David Plank brings experience from previous roles at Solace, Wealden District Council, Horsham District Council and PGS Services Limited. David Plank holds a 1995 - 1999 Information and Media BA Hons @ University of Brighton. With a robust skill set that includes Strategy, Management, Operations Management, Contract Management, Continuous Improvement and more.
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