David Leather Email & Phone Number
Director, Customer Experience and Delivery @ EE
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David Leather Location
- Darlington, GB
David Leather Work
- Director, Customer Experience and Delivery @ (April 2026 - Present)
- Transformation Director @ (August 2023 - Present)
- Non Executive Director @ (December 2023 - Present)
- Director, Service Transformation @ Consumer BT and EE (August 2018 - August 2023)
- Chief Operating Officer @ (February 2015 - August 2018)
- Director, Transformation and Billing @ (December 2013 - April 2015)
- Head of Customer Experience Lifecycle Design @ (January 2012 - December 2013)
- Head of Billing Strategy and Cost Transformation @ (May 2009 - January 2012)
- Business Improvement Consultant @ (March 2006 - April 2009)
- Business Improvement Specialist @ (October 2002 - March 2006)
David Leather Education
- Loughborough University
MSc (Information Technology)
1997-2001 - Widnes 6th Form College 1994-1996
David Leather Skills
- Strategy
- Project Management
- Business Process Improvement
- Telecommunications
- Management
- CRM
- Business Transformation
- Stakeholder Management
- Customer Experience
- Change Management
- Call Centers
- Human Resources
- Team Management
- Business Analysis
- Six Sigma
- Business Case
- Business Process
- Outsourcing
- Culture Change
- Call Center
- Process Improvement
- Business Development
- Strategic Planning
- Information Technology
- Operations Management
- Project Delivery
- Microsoft Office
- Microsoft Excel
- Photoshop
- Microsoft Word
- Graphic Design
David Leather Summary
- David Leather, based in Darlington, GB, is currently a Director, Customer Experience and Delivery at EE. David Leather brings experience from previous roles at EE, NHS Business Services Authority, Consumer BT and EE and Plusnet. David Leather holds a 1997 - 2001 MSc in Information Technology @ Loughborough University. With a robust skill set that includes Strategy, Project Management, Business Process Improvement, Telecommunications, Management and more. David Leather has 3 emails and 2 mobile phone numbers on RocketReach.
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