David Leather Email & Phone Number
Director, Customer Experience and Delivery @ EE
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David Leather Location
- Darlington, GB
David Leather Work
- 2026 -now Director, Customer Experience and Delivery @
- 2023 -now Non Executive Director @
- 2023 -now Transformation Director @
- 2018 -2023 Director, Service Transformation @ Consumer BT and EE
- 2015 -2018 Chief Operating Officer @
- 2013 -2015 Director, Transformation and Billing @
- 2012 -2013 Head of Customer Experience Lifecycle Design @
- 2009 -2012 Head of Billing Strategy and Cost Transformation @
- 2006 -2009 Business Improvement Consultant @
- 2002 -2006 Business Improvement Specialist @
David Leather Education
- Loughborough University
MSc (Information Technology)
1997-2001 - Widnes 6th Form College 1994-1996
David Leather Skills
- Strategy
- Project Management
- Business Process Improvement
- Telecommunications
- Management
- CRM
- Business Transformation
- Stakeholder Management
- Customer Experience
- Change Management
- Call Centers
- Human Resources
- Team Management
- Business Analysis
- Six Sigma
- Business Case
- Business Process
- Outsourcing
- Culture Change
- Call Center
- Process Improvement
- Business Development
- Strategic Planning
- Information Technology
- Operations Management
- Project Delivery
- Microsoft Office
- Microsoft Excel
- Photoshop
- Microsoft Word
- Graphic Design
David Leather Summary
- David Leather, based in Darlington, GB, is currently a Director, Customer Experience and Delivery at EE. David Leather brings experience from previous roles at NHS Business Services Authority, EE, Consumer BT and EE and Plusnet. David Leather holds a 1997 - 2001 MSc in Information Technology @ Loughborough University. With a robust skill set that includes Strategy, Project Management, Business Process Improvement, Telecommunications, Management and more. David Leather has 4 emails and 1 mobile phone numbers on RocketReach.
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