David Land Email
Head of Complaints @ NewDay
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David Land Location
- Knaresborough, GB
David Land Work
- Head of Complaints @ (January 2024 - Present)
- Head of Service Delivery @ (January 2015 - December 2023)
- Head of Customer Service @ (October 2012 - December 2014)
- Head of North Operations @ (September 2010 - December 2011)
- Head of Scotland Operations @ (June 2009 - September 2010)
- Head of Savings (Telephony and Processing) @ (January 2007 - March 2009)
- Head of Retail Processing @ (April 2006 - January 2007)
- Regional Manager, Telephony @ (January 2005 - September 2006)
- Head of Customer Service Centre @ (March 2004 - December 2004)
- Head of Customer Service Centre @ (March 2002 - March 2004)
- District Manager, branch network @ (April 1999 - March 2002)
David Land Education
- The Open University
Management Studies
1996-1998 - Newcastle College of Arts and Technology
Business Studies
1984-1986 - South Shields Grammar School
(O/A' Levels)
1972-1978
David Land Skills
- Change Management
- People Management
- Performance Management
- Presenter
- Turnaround
- Site Development
- Leading People
- Lean Manufacturing
- Great People Skills
- Leadership Development
- Driving Results
- Stakeholder Management
- Cost Management
- Continuous Improvement
- Process Simplification
- Leadership
- Management
- Business Transformation
- Risk Management
- Banking
- Budgets
- Project Delivery
- Financial Risk
- Credit Cards
- Business Process Improvement
- Relationship Management
- Financial Services
- Customer Experience
- Call Centers
- Strategy
- Outsourcing
- Credit Risk
- Sales
- Operations Management
- Operational Risk
- Process Improvement
- Governance
- Payments
- Retail Banking
- Business Analysis
- Business Process Mapping
- Credit
- Networking
- Troubleshooting
- Microsoft Word
- Marketing
David Land Summary
- David Land, based in Knaresborough, GB, is currently a Head of Complaints at NewDay. David Land brings experience from previous roles at NewDay and Lloyds Banking Group. David Land holds a 1996 - 1998 Management Studies @ The Open University. With a robust skill set that includes Change Management, People Management, Performance Management, Presenter, Turnaround and more. David Land has 1 emails on RocketReach.
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