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David Kovac Location
Belgrade, RS
David Kovac Work
Operations Manager @ (August 2025 - Present)
Team Manager @ (January 2024 - August 2025)
Team Manager - Team Lead and QA @ (September 2023 - December 2023)
Lead Customer Service Representative @ (March 2023 - September 2023)
Senior Customer Service Representative @ (November 2022 - February 2023)
Customer Service Representative @ (August 2022 - October 2022)
David Kovac Education
Singidunum University
Bachelor's degree (Business Economics - Human Resources Management)
2022
David Kovac Skills
Attention to Detail
Communication
Computer Literacy
Conflict Resolution
Contact Centers
Critical Thinking
Customer Satisfaction
Customer Service Training
Customer Success
Decision-Making
Defining Requirements
Dispute Resolution
English
Interpersonal Skills
Jira
Key Performance Indicators
Language Skills
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Organization Skills
PC user
Passionate about Work
Performance Motivation
Phone Etiquette
Problem Solving
Quality Control
Reasoning Skills
Relationship Building
Service Orientation (Social)
Skilled Multi-tasker
Team Management
Teamwork
David Kovac Summary
David Kovac, based in Belgrade, RS, is currently a Operations Manager at OCEANCALL. David Kovac brings experience from previous roles at OCEANCALL and Transcom. David Kovac holds a Bachelor's degree in Business Economics - Human Resources Management @ Singidunum University. With a robust skill set that includes Attention to Detail, Communication, Computer Literacy, Conflict Resolution, Contact Centers and more. David Kovac has 1 emails on RocketReach.
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