Major Incident and Problem Manager @ (January 2025 - January 2026)
Incident and Problem Manager @ (August 2022 - January 2025)
AVP, IT Service Support Manager @ (October 2021 - August 2022)
Lead Escalation Application Manager @ (November 2019 - October 2021)
IT Services Administrator @ LegacyTexas (May 2018 - November 2019)
Help Desk Manager @ LegacyTexas (July 2015 - May 2018)
Business Systems Support - Team Lead @ (July 2006 - April 2015)
Business Systems Support Supervisor @ (July 2006 - April 2015)
Consultant - End User Services @ (March 1999 - July 2006)
David Harwell Education
Southwestern College
(IT Management Program)
2014-2017
Brookhaven Community College
Certificate (A+ Certification / PC Technician training)
1997-1997
University of North Texas
(Violin Performance)
1988-1995
University of North Texas
David Harwell Skills
Network Security
Security
Disaster Recovery
ITIL
Risk Management
Banking
Data Center
IT Management
IT Operations
IT Service Management
Management
Software Documentation
System Administration
VPN
Vendor Management
Visio
Desktop Support Management
Asset Management
Leadership
David Harwell Summary
David Harwell, based in Texas, United States, is currently a Incident Response Coordinator at Trend Micro. David Harwell brings experience from previous roles at SouthState Bank, Independent Financial, American National Bank of Texas and Texas Capital Bank. David Harwell holds a 2014 - 2017 Southwestern College. With a robust skill set that includes Network Security, Security, Disaster Recovery, ITIL, Risk Management and more. David Harwell has 2 mobile phone numbers on RocketReach.
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