Aspect Dialler Engineer @ (July 2013 - November 2015)
Dialler Analyst @ The Co-operative Banking Group (April 2013 - June 2013)
Senior Dialler Analyst @ (November 2011 - April 2013)
Dialler Analyst @ (July 2009 - November 2011)
Collector @ (September 2005 - July 2009)
David Coughlan Education
Carmel College 2003-2005
Ruffwood School 1998-2003
David Coughlan Skills
ACD
Analysis
Business Process Improvement
Call Center
Call Center Administration
Call Centers
Computer Hardware
Contact Centers
Credit Cards
Customer Experience
Data Analysis
Data Center
Dialer Management
Dialers
Financial Services
IVR
Linux Server
Offshore Experience
Outsourcing
Predictive Dialers
Private Branch Exchange (PBX)
Projects
Remote Troubleshooting
SQL
Stakeholder Management
Strategy
Technical Support
Telephony
Testing
Troubleshooting
Voice over IP (VoIP)
Windows Server
Workforce Management
Software
David Coughlan Summary
David Coughlan, based in Bordeaux, FR, is currently a Senior Telecommunications Engineer at evcoms. David Coughlan brings experience from previous roles at Eckoh, PSS help (Product Support Solutions), The Co-operative Banking Group and Barclaycard. David Coughlan holds a 2003 - 2005 Carmel College. With a robust skill set that includes ACD, Analysis, Business Process Improvement, Call Center, Call Center Administration and more. David Coughlan has 3 emails on RocketReach.
Looking for a different David Coughlan?
Find contact details for 700 million professionals.