Strategist, Support Efficiency and AI @ (June 2024 - April 2025)
Director, Customer Support @ (April 2021 - May 2024)
Manager, Customer Support @ (July 2018 - April 2021)
Operations Manager, Customer Experience @ (December 2015 - July 2018)
Self-Help Manager @ (February 2014 - December 2015)
Communications Manager @ (June 2009 - February 2014)
Customer Care Manager @ (August 2007 - June 2009)
Customer Care Consultant @ (January 2007 - August 2007)
Dave Y Education
Marietta College
BA (English / Theatre)
1999-2004
Dave Y Skills
Editing
Creative Writing
Copywriting
Copy Editing
Forum Moderation
Intellectual Property Infringement
Credit Card Transaction Processing
Ecommerce
Customer Service
Software User Experience
Strategic Communications
Internal & External Communications
Voice Acting
Teaching Acting
Acting
Video Production
Process Flow Documentation
Business Process Improvement
Theatre
Storytelling
Employee Training
Research
Publications
Blogging
Content Development
Publishing
Facebook
WordPress
Public Relations
Social Media
Training
E-commerce
Social Media Marketing
Social Networking
Email Marketing
Management
Software Documentation
Dave Y Summary
Dave Y, based in Albuquerque, NM, US, is currently a Manager, Enterprise Applications at Restaurant365. Dave Y brings experience from previous roles at Restaurant365 and Volusion, LLC. Dave Y holds a 1999 - 2004 BA in English / Theatre @ Marietta College. With a robust skill set that includes Editing, Creative Writing, Copywriting, Copy Editing, Forum Moderation and more. Dave Y has 2 emails and 1 mobile phone numbers on RocketReach.
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