2003 -2005 Team Manager, Group IT Incident Management @
2002 -2003 Senior Service Development Consultant @
2000 -2002 Lead IT Service Manager, Groupwide Business Services @ The Royal Bank of Scotland Group
2000 -2000 Manager, Group IT Service Management @ The Royal Bank of Scotland Group
1997 -2000 Manager, Distributed Service Management @
1995 -1997 Programme Manager, Branch Rollout @
1989 -1995 Various IT Service Management roles @
1987 -1988 Programmer (University Placement) @
Dave Caldwell Education
Napier University
B. Sc. (B. Sc., Computing)
1985-1989
Stranraer Academy 1979-1985
Dave Caldwell Skills
Service Desk
Leadership Development
ITIL
IT Service Management
Change Management
Incident Management
Project Delivery
Governance
PRINCE2
Process Improvement
Service Improvement
Problem Management
Service Management
Service Delivery
PMO
IT Operations
Stakeholder Management
Business Process
Sla
Project Management
Management
Business Transformation
Team Management
Integration
Strategy
Release Management
Project Portfolio Management
IT Strategy
Information Technology
IT Management
Leadership
Business Process Improvement
Vendor Management
COBIT
Quality Assurance
Service-Level Agreements (SLA)
Service Level Agreements Sla
Research
Strategic Planning
Service Level Agreements
Dave Caldwell Summary
Dave Caldwell, based in Edinburgh, Scotland, GB, is currently a Chief Nutter at Global Extreme Triathlon. Dave Caldwell brings experience from previous roles at Royal London, Sainsbury's Bank and Heineken UK. Dave Caldwell holds a 1985 - 1989 B. Sc. in B. Sc., Computing @ Napier University. With a robust skill set that includes Service Desk, Leadership Development, ITIL, IT Service Management, Change Management and more. Dave Caldwell has 1 emails and 1 mobile phone numbers on RocketReach.
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