Technical Customer Success Manager @ (December 2020 - August 2022)
Platform Specialist II (Escalation Manager) @ (September 2019 - December 2020)
Platform Specialist (Escalation Manager) @ (March 2018 - August 2019)
Technical Support Engineer III (Team Lead) @ (August 2016 - February 2018)
Technical Support Engineer II @ (February 2016 - July 2016)
Technical Support Engineer I @ (March 2015 - February 2016)
Claims Adjuster @ (June 2014 - March 2015)
Warehouse Operations and Logistics Intern @ (January 2012 - January 2013)
Dave Boyle Education
Monmouth University
Bachelor of Science (BS) (Business Administration and Management; Minor: Information Technology)
Brookdale Community College
Associate of Arts and Sciences (AAS) (Culinary Arts)
Dave Boyle Skills
Account Management
Applicant Tracking Systems
Bug Tracking
Coaching & Mentoring
Communication
Contract Management
Crisis Management
Cross-team Collaboration
Customer Escalation Management
Customer Satisfaction
Customer Service
Customer Success
Data Analysis
DocuSign
Enterprise Software
Enterprise Support
Escalations Management
Executive-level Communication
Financial Services
Incident Management
Insurance
JIRA
Leadership
Management
Mentoring
Proactive Monitoring
Process Improvement
Product Management
Professional Phone Skills
Project Management
Property Claims
REST API
Relationship Building
Salesforce.com
Shipping & Receiving
Software Troubleshooting
Software as a Service (SaaS)
Strategic Planning
Sumo Logic
Supervisory Skills
Team Leadership
Teamwork
Technical Support
Time Management
Troubleshooting
Warehouse Operations
Workplace Safety
Xactimate
iCIMS
Dave Boyle Summary
Dave Boyle, based in New York, NY, US, is currently a Senior Manager, Technical Account Management at Docusign. Dave Boyle brings experience from previous roles at Docusign and iCIMS. Dave Boyle holds a Bachelor of Science (BS) in Business Administration and Management; Minor: Information Technology @ Monmouth University. With a robust skill set that includes Account Management, Applicant Tracking Systems, Bug Tracking, Coaching & Mentoring, Communication and more. Dave Boyle has 3 emails and 1 mobile phone numbers on RocketReach.
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