Darryl Lofton Email & Phone Number
Advocacy and Transparency Manager (Call Center) @ Optavise
5 free lookup(s).
Darryl Lofton Location
- Chicago, IL, US
Darryl Lofton Work
- 2022 -now Advocacy and Transparency Manager (Call Center) @
- 2012 -2017 Senior Contact Center Manager, Associate To Director (Call Center) @ Servicom
- 2017 -2022 Head of Customer Service (Call Center Manager) @
Darryl Lofton Education
- Smith College
Associate of Arts (Marketing, Business Management)
2000-2002 - Northwestern College
(Business Administration, Management, Business Administration and Management)
1999-2000 - Schaumburg High School 1997
Darryl Lofton Skills
- Soft Skills
- Training and Development (HR)
- Customer Loyalty
- Creative Problem Solving
- Interpersonal Skills
- Talent Management
- Time Management
- Client Relations
- Critical Thinking
- Customer Support
- Client Services
- Teamwork
- Leadership Development
- Problem Solving
- Customer Service
- Contact Centers
- Customer Satisfaction
- Account Management
- People Management
- Leadership
- Business Development
- Team Building
- Customer Retention
- Team Leadership
- Strategic Planning
- Management
- Customer Relationship Management (CRM)
- Customer Experience
- Operations Management
- Business Process Improvement
- Performance Management
- Training
- Project Management
- Coaching
- Microsoft Office
- Global Client Management
- Team Management
- Telecommunications
- Finacial Statements
- Analytical Skills
- Service-Level Agreements (SLA)
- Employee Engagement
- Relationship Building
- Communication
- Resiliency
- Diversity & Inclusion
- Organizational Leadership
- Cultural Awareness
- Social Equity
- Diversity Recruitment
Darryl Lofton Summary
- Darryl Lofton, based in Chicago, IL, US, is currently a Advocacy and Transparency Manager (Call Center) at Optavise. Darryl Lofton brings experience from previous roles at Servicom and HALO Branded Solutions. Darryl Lofton holds a 2000 - 2002 Associate of Arts in Marketing, Business Management @ Smith College. With a robust skill set that includes Soft Skills, Training and Development (HR), Customer Loyalty, Creative Problem Solving, Interpersonal Skills and more. Darryl Lofton has 3 emails and 3 mobile phone numbers on RocketReach.
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