Darren Rush Email
Service Desk Manager @ Pacific Ltd
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Darren Rush Location
- Reading, Reading, United Kingdom
Darren Rush Work
- Service Desk Manager @ (January 2022 - Present)
- Service Desk Supervisor @ (September 2018 - December 2021)
- Service Desk Analyst @ (August 2017 - August 2018)
- 2nd Line Remote Analyst and OOH Duty Supervisor @ (November 2015 - August 2017)
- 1st Line Support Analyst @ (September 2015 - November 2015)
- Credit Control (UK) @ (April 2015 - July 2015)
- Debt Recovery Agent @ (September 2012 - April 2015)
- Customer Service and Supervisor @ (April 2008 - September 2012)
Darren Rush Education
- Bournemouth University
Bachelor of Science (BSc) (Environmental Forensics)
2008-2011 - Farnborough 6th Form
A Level (English Literature, Environmental Science & Geography)
2006-2008 - Robert Mays School 2001-2006
Darren Rush Skills
- Account Management
- Active Directory
- Audio Visual (AV) Systems
- Business Development
- CAD/CAM Software
- Call Logging
- Call Management
- Computer Hardware
- Computer-Aided Design (CAD)
- Customer Escalation Management
- Customer Service
- Desktop Computers
- Dispatching
- Dispute Resolution
- EPOS
- Environmental Awareness
- Environmental Issues
- Environmental Law
- Environmental Science
- HP Service Desk
- ITIL
- Leadership
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft Outlook
- Microsoft Products
- Negotiation
- Office 365
- Office Administration
- Parts Ordering
- Remote Access
- SAP CRM
- SAP Products
- Sales
- Service Desk
- Service Desk Management
- Service Manager 9
- Service-Level Agreements (SLA)
- Statistics
- Team Leadership
- Teamwork
- Technical Support
- Telephone Manner
- Telephone Skills
- Time Management
- Troubleshooting
- Windows 10
- Windows 7
- k8
Darren Rush Summary
- Darren Rush, based in Reading, Reading, United Kingdom, is currently a Service Desk Manager at Pacific Ltd. Darren Rush brings experience from previous roles at Pacific Ltd and CDS, a Hewlett Packard Enterprise company. Darren Rush holds a 2008 - 2011 Bachelor of Science (BSc) in Environmental Forensics @ Bournemouth University. With a robust skill set that includes Account Management, Active Directory, Audio Visual (AV) Systems, Business Development, CAD/CAM Software and more.
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