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Darrell White Location
Atlanta, GA, US
Darrell White Work
Vice President - Technology and Product Strategy @ (September 2026 - Present)
Vice President - Product Transformation @ (August 2025 - Present)
Sr. Director and Head of Technology Transformation and Operations - Core Platforms @ (January 2023 - July 2025)
Sr. Director - Employee Platform and Internal Tool Experience @ (December 2021 - January 2023)
Sr. Director - Digital and Assisted Sales Technology Strategy @ (September 2020 - December 2021)
Director - Customer Experience Platform and Product Technology @ (January 2019 - September 2020)
Associate Director - Omni Channel Experience Management @ (November 2016 - January 2019)
Sr. Systems Manager - Product Support and Experience Testing @ (September 2013 - November 2016)
Systems and Technology Manager - SaaS Vendor Integrations and Technology @ (January 2012 - September 2013)
Global Enterprise Technical Advisor @ (June 2007 - January 2012)
Consumer Data Trainer @ (September 2006 - June 2007)
Premier Retention Supervisor @ (April 2005 - September 2006)
Senior Customer Service Representative @ (August 2004 - March 2005)
Customer Service Representative @ (November 2003 - August 2004)
Lead Marketing Specialist @ (January 2009 - August 2013)
Darrell White Education
Ashford University
Bachelor of Science (Computer and Information Systems)
2017
Capella University
Bachelors (Writing, Business)
2009-2014
University of Phoenix 2011
University of Phoenix
(Project Management)
2005-2007
The Art Institutes
Associates
2000-2003
The Art Institutes 2002
Stephenson HS 1996-2000
Darrell White Skills
Account Management
Desktop Tools
Leadership
Cross-functional Team Leadership
Situational Leadership
Software Lifecycle Management
Project Execution
Call Centers
Desktop Transformation
Business Process Improvement
Customer Experience
Project Implementation
Wireless
Customer Retention
Telecommunications
Project Management
People Management
Agile Project Management
Agile Methodologies
Enterprise Software
AI Prompting
Agile Application Development
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Business Architecture
Business Development
Business Strategy
Business-to-Business (B2B)
C-Level & Board Communication
Center of Excellence
Change Management
Contact Center Technology
Customer Engagement
Customer Journey Mapping
Customer Journeys
Customer Relationship Management (CRM)
Customer Segmentation Strategy
Customer-Centric Innovation
Design Thinking
Dialogflow
Digital Transformation
Emerging Technologies
Emerging Trends
Employee Experience
End-to-End Project Management
Executive Leadership
Financial Management
Go-to-Market Strategy
Key Performance Indicators
Leadership Development
Lean Six Sigma
Management
Mentorship & Product Talent Development
Metrics-Driven Product Culture (OKRs/KPIs)
Operational Efficiency
Operational Excellence
Organizational Leadership
P&L Ownership
Partner Relationship Management
Pegasystems PRPC
Performance Metrics
Platform Development
Platform Management
Point of Sale (POS) Systems
Problem Solving
Product Design
Product Development
Product Innovation
Product Lifecycle Management
Product Management
Product Operating Model Design
Product Portfolio Management
Product Research
Product Strategies
Product Strategy
Product Vision & Strategy
Program Management
Relationship Building
Research Skills
Salesforce Service Cloud
Software Product Management
Software as a Service (SaaS)
Strategic Initiatives
Strategic Leadership
Strategic Roadmaps
Strategic Technology Planning
Strategic Thinking
Strategic Vision
Strategy
Team Leadership
Technical Product Management
Technology Management
Thought Leadership
User Experience (UX)
User-centered Design
Vendor Management
Darrell White Summary
Darrell White, based in Atlanta, GA, US, is currently a Vice President - Technology and Product Strategy at Lumen Technologies. Darrell White brings experience from previous roles at Lumen Technologies, PayPal and Verizon. Darrell White holds a Bachelor of Science in Computer and Information Systems @ Ashford University. With a robust skill set that includes Account Management, Desktop Tools, Leadership, Cross-functional Team Leadership, Situational Leadership and more. Darrell White has 3 emails and 3 mobile phone numbers on RocketReach.
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