Darcy Perry Email & Phone Number
Director of Customer Service @ Evoca North America
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Darcy Perry Location
- Nashville, TN, US
Darcy Perry Work
- Director of Customer Service @ (September 2026 - Present)
- Consultant @ Self-employed (April 2026 - September 2026)
- Customer Experience Manager @ (February 2021 - April 2026)
- Implementation Analyst @ (December 2020 - January 2021)
- Fleet Manager @ (July 2018 - October 2020)
- Manager of Customer Service @ (November 2017 - August 2018)
- Implementation Supervisor @ (June 2016 - November 2017)
- Implementation Analyst @ (July 2014 - June 2016)
- Client Services Manager @ (April 2013 - July 2014)
- Police Fire Dispatch @ RED Center (September 2006 - July 2012)
- Police Dispatch @ Perry Township Police Department (April 2005 - September 2006)
Darcy Perry Education
- Ensign College
Associates Degree
1995-1997
Darcy Perry Skills
- Operations
- Skill Development
- Employee Engagement
- Fleet Management
- Customer Experience
- Background Checks
- Contact Center Management
- Microsoft Office
- Problem Solving
- Team Leadership
- Communication
- Customer Service
- Customer Retention
- Microsoft Word
- Microsoft Excel
- Police
- Process Improvement
- Call Centers
- Leadership
- Project Management
- Strategic Planning
- Troubleshooting
- Software Documentation
- Training
- Team Building
- Healthcare Information Technology
- Management
- Business Analysis
- HIPAA
- Program Management
- Public Speaking
- Business Process Improvement
- Call center start-up
- People Management
- People Development
- Service-Level Agreements (SLA)
- Slack
- Ujet
- Operations Management
- Customer Satisfaction
- Business Administration
- Skilled Multi-tasker
- Career Development Coaching
- Productivity Improvement
- Active Listening
- Client Rapport
- Expectations Management
- Escalation Resolution
- Accountability
- Change Management
- Workload Prioritization
- Customer Journey Mapping
- Customer Experience Design
- Customer Journeys
- AI for HR
- Artificial Intelligence (AI)
- Employee Wellness
- Stress Management
Darcy Perry Summary
- Darcy Perry, based in Nashville, TN, US, is currently a Director of Customer Service at Evoca North America. Darcy Perry brings experience from previous roles at Self-employed, Franke Group, EnableComp and Postmates Inc.. Darcy Perry holds a 1995 - 1997 Associates Degree @ Ensign College. With a robust skill set that includes Operations, Skill Development, Employee Engagement, Fleet Management, Customer Experience and more. Darcy Perry has 1 emails and 7 mobile phone numbers on RocketReach.
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