Danny Williams Email
Head of Operations - Argos Customer Services @ Home Retail Group PLC
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Danny Williams Location
- England, United Kingdom
Danny Williams Work
- 2015 - now Head of Operations - Argos Customer Services @
- 2014 - now Operations Leader @
- 2011 - 2014 Central Planning Manager @
- 2008 - 2010 Service Delivery Manager @
- 2005 - 2008 Real Time Manager @
- 2002 - 2005 Operations Planning Manager @
- 2000 - 2002 Strategic Planning Manager @
- 1999 - 2000 Customer Services Operations Manager @
- 1997 - 1999 Planning and Development Manager @ Great Universal Stores
- 1996 - 1997 Project Lead @ Great Universal Stores
Danny Williams Education
- Coventry University
Danny Williams Skills
- Customer Experience
- Call Center
- CRM
- Stakeholder Management
- Outsourcing
- Management
- Contact Centers
- Retail
- Call Centers
- Customer Retention
- Customer Service
- Change Management
- Customer Satisfaction
- Employee Engagement
- Process Improvement
- Service Delivery
- Leadership
- Operations Management
- Forecasting
- Performance Management
Danny Williams Summary
- Danny Williams, based in England, United Kingdom, is currently a Head of Operations - Argos Customer Services at Home Retail Group PLC. Danny Williams brings experience from previous roles at Home Retail Group PLC. Danny Williams holds a Coventry University. With a robust skill set that includes Customer Experience, Call Center, CRM, Stakeholder Management, Outsourcing and more. Danny Williams has 1 emails on RocketReach.
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