Danny Setyo Email
Senior Manager Customer Experience @ Hukumonline.com
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Danny Setyo Location
- South Tangerang, ID
Danny Setyo Work
- 2023 - now Senior Manager Customer Experience @
- 2022 - 2023 Regional Customer Service Manager @
- 2021 - 2022 Customer Service and Operations Manager @
- 2020 - 2021 Head Of Operations @ RUPI
- 2018 - 2020 Head Of Operations @ Coinone Indonesia
- 2018 - 2018 Customer Service Manager @ Coinone Indonesia
- 2014 - 2018 Service Quality Assistant Manager @
- 2012 - 2014 Service Development Officer @
- 2010 - 2012 Service Quality Assurance Officer @
- 2007 - 2010 Customer Service Officer @
Danny Setyo Education
- Institut Teknologi PLN
Bachelor of Engineering - BE (Information Technology)
2002 - 2007
Danny Setyo Skills
- Regulatory Compliance
- KYC Verification
- Business-to-Business (B2B)
- Support Services
- Incident Handling
- Service-Level Agreements (SLA)
- Problem Solving
- Tech-Savvy
- Timelines
- Customer Relationship Management (CRM)
- SAP Products
- General Management
- Technology Solutions
- Decision-Making
- Communication
- Multitasking
- Budgeting
- Business Requirements
- Performance Reviews
- E-Commerce
- Customer Requirements
- Performance Metrics
- Operations
- Quality Assurance
- Data Analytics
- Customer Satisfaction
- Knowledge Management
- Interpersonal Skills
- Standard Operating Procedure (SOP)
- Customer Service Management
- Contact Center Management
- Analytical Skills
- Process Improvement
- Change Management
- Retail Banking
- Banking
- Microsoft Office
- Business Strategy
- Strategic Planning
- Business Process Improvement
- Project Management
- Credit Analysis
- Agile Methodologies
- Customer Loyalty
- Customer Experience
- Python (Programming Language)
- Microsoft PowerPoint
- Customer Service
- Management
- Leadership
- Policy Analysis
- Reporting And Analysis
- Customer Care
- Business Development
- Team Leadership
- Customer Service Training
- Strategy
- Commercial Banking
- Credit
- Training Delivery
- Call Centers
- CRM
- Microsoft Excel
Danny Setyo Summary
- Danny Setyo, based in South Tangerang, ID, is currently a Senior Manager Customer Experience at Hukumonline.com. Danny Setyo brings experience from previous roles at GoToko, FUSE GROUP, RUPI and Coinone Indonesia. Danny Setyo holds a 2002 - 2007 Bachelor of Engineering - BE in Information Technology @ Institut Teknologi PLN. With a robust skill set that includes Regulatory Compliance, KYC Verification, Business-to-Business (B2B), Support Services, Incident Handling and more. Danny Setyo has 2 emails on RocketReach.
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