Senior Manager, Customer Service and Process Optimization @ Apex Tool Group, LLC
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Danielle Shepard Location
Chapel Hill, NC, US
Danielle Shepard Work
2025 -
now Senior Manager, Customer Service and Process Optimization @
2020 -
2025 Manager, Customer Service Excellence @
2020 -
2020 Customer Service Supervisor @
2018 -
2020 Customer Service Team Lead @
2017 -
2017 Customer Service Representative @
2016 -
2017 Corporate Business Process Analyst-Customer Service Lead @
2015 -
2016 Corporate Customer Service Coordinator-Customer Service Lead @
2013 -
2015 Direct Ship Coordinator @
2010 -
2013 CS Compliance Specialist @
2004 -
2010 Customer Service @
Danielle Shepard Education
Limestone College
Bachelor of Arts - BA (Criminal justice)
2016
-
2018
University of South Carolina Upstate 2000
-
2003
Bryant & Stratton College
(Paralegal)
1999
-
2000
Port Byron High School 1995
-
1999
Danielle Shepard Summary
Danielle Shepard, based in Chapel Hill, NC, US, is currently a Senior Manager, Customer Service and Process Optimization at Apex Tool Group, LLC. Danielle Shepard brings experience from previous roles at Apex Tool Group, LLC. Danielle Shepard holds a 2016 - 2018 Bachelor of Arts - BA in Criminal justice @ Limestone College. Danielle Shepard has 1 emails and 1 mobile phone numbers on RocketReach.
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