Daniela Velasquez Email & Phone Number
Customer Service Representative @ The Kenific Group
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Daniela Velasquez Location
- Florida, United States
Daniela Velasquez Work
- Customer Service Representative @ (September 2024 - Present)
- Customer Support Specialist @ (November 2021 - September 2024)
- Customer Representative @ The Kenefic Group (January 2021 - January 2024)
- Lead Banquet Server @ (January 2018 - March 2020)
- Lead Server and Bartender @ (January 2017 - November 2019)
- Lead Server @ Union Square Hospitality Group / Abigail Kirsch (January 2015 - January 2019)
- Food And Beverage Supervisor @ (January 2017 - December 2018)
- Sales Support Coordinator and Wine and Spirits @ Ella Productions (February 2007 - November 2017)
Daniela Velasquez Education
- Miami Dade College
Hospitality administration/Travel and Tourism
Daniela Velasquez Skills
- Analytical Skills
- Attention to Detail
- Beverage Sales
- Bilingual
- Broadband Access
- Call Flow
- Chat
- Communication
- Computer Literacy
- Computer Navigation
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Customer Acquisition
- Customer Escalation Management
- Customer Experience
- Customer Interaction
- Customer Journey Mapping
- Customer Loyalty
- Customer Marketing
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Entry
- De-escalation
- Decision-Making
- Diplomacy
- Easily Adaptable
- English
- Etiquette
- Food & Beverage
- Food Industry
- Front Office
- Guest Relations
- Guest Satisfaction
- Guest Service
- Guest Services
- Helping People
- High-end
- Hospitality
- Hospitality Consulting
- Intercultural Relations
- Internet Access
- Interpersonal Skills
- Knowledge Acquisition
- Logistics Management
- MICROS
- Marketing
- Mathematics
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Negotiation
- Office Equipment
- Oral Communication
- Organization Skills
- Password Resets
- Phone Etiquette
- Point of Sale (POS) Systems
- Problem Solving
- Quality Assurance
- Reliability
- Remote Troubleshooting
- Resolving Issues
- Room Service
- Saber
- Sales
- Sales Management
- Salesforce.com
- Service Design
- Service Standards
- Social Media
- Solution-oriented
- Spoken English
- Stakeholder Relations
- Strategic Thinking
- Teamwork
- Time Management
- Training
- Travel Management
- Troubleshooting
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Wine & Spirits Industry
- Wine Tasting
- Working Experience
- Workload Prioritization
- Written Communication
- Zoom
Daniela Velasquez Summary
- Daniela Velasquez, based in Florida, United States, is currently a Customer Service Representative at The Kenific Group . Daniela Velasquez brings experience from previous roles at JetBlue, The Kenefic Group, Union Square Hospitality Group and Abigail Kirsch. Daniela Velasquez holds a Hospitality administration/Travel and Tourism @ Miami Dade College. With a robust skill set that includes Analytical Skills, Attention to Detail, Beverage Sales, Bilingual, Broadband Access and more. Daniela Velasquez has 1 mobile phone numbers on RocketReach.
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