Daniela Nikolova Email
Incident and Problem Manager @ DXC Technology
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Daniela Nikolova Location
- Bulgaria
Daniela Nikolova Work
- 2024 -now Incident and Problem Manager @
- 2017 -now Account Process Manager @
- 2015 -2017 Account Process Manager - Problem Management @
- 2009 -2015 Graphic Designer - Freelancer @ Graphic Designer - Freelancer
- 2012 -2014 Process Specialist and GSD EMEA ONELead Admin Process Lead @
- 2010 -2012 Administrative Assistant @
- 2007 -2010 Administrative Assistant @ Dental Practice
- 2007 -2007 Marketing Assistant and Administrative Assistant @ Wiz Bulgaria
Daniela Nikolova Education
- New Bulgarian University - Sofia, Bulgaria
MSc (IT - Graphic Design)
2009-2013 - New Bulgarian University - Sofia, Bulgaria
Bachelor (Business Administration)
2004-2009 - English Language School "Yordan Radichkov" 1999-2004
- iNLP Center
Certificate (Neuro-Linguistic Programming (NLP))
Daniela Nikolova Skills
- SharePoint
- Process Management
- Process Improvement
- Analysis
- Siebel
- English
- SharePoint Designer
- PowerPoint
- ITIL v3 Foundations Certified
- Project Management
- Siebel, Yotta, Photoshop, Illustrator, Indesign, 3D Studio Max
- English language, Spanish language, Russian language
- Microsoft Excel, Microsoft PowerPoint
- Outlook
- Team Coordination
- Training
- Team Management
- Corel Draw
- ERP
- Marketing
- Time Management
- Human Resources
- Business Analysis
- Service Delivery
- Salesforce.com Administration
- Process Management Skills
- Analytical Skills
- Graphic Design
- Adobe Illustrator
- Adobe Indesign
- IT Service Expansion
- Strategic Negotiations
- Root Cause Analysis
- Root Cause Problem Solving
- Management
- Microsoft Excel
- Change Management
- Teamwork
- Team Leadership
- Itil V3 Foundations
- Sales
- Russian Language
- 3d Studio Max
- ITIL
- Salesforce.com
- Microsoft PowerPoint
- See 23+see Less
- Spanish Language
- Root Cause Problem
- Photoshop
- InDesign
- Yotta
- Illustrator
- English Language
Daniela Nikolova Summary
- Daniela Nikolova, based in Bulgaria, is currently a Incident and Problem Manager at DXC Technology. Daniela Nikolova brings experience from previous roles at DXC Technology, Hewlett Packard Enterprise, EMEA ITO Service Management, Graphic Designer - Freelancer and Hewlett-Packard Bulgaria GBDC, TS Shared Services Center. Daniela Nikolova holds a 2009 - 2013 MSc in IT - Graphic Design @ New Bulgarian University - Sofia, Bulgaria. With a robust skill set that includes SharePoint, Process Management, Process Improvement, Analysis, Siebel and more. Daniela Nikolova has 3 emails on RocketReach.
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