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Daniela Klein Location
Stuttgart, BW, DE
Daniela Klein Work
Supervisor Technical Customer Support GSA @ (July 2021 - Present)
Change Management @ (May 2021 - July 2021)
Vocational training @ (May 2020 - April 2021)
Lead Customer Support 2nd Level - EMEA @ FARO Europe GmbH & Co. KG (October 2017 - April 2020)
Supervisor Customer Service CH @ (November 2016 - September 2017)
Senior DCP F and L Customer Service CE and Poland @ (November 2015 - October 2016)
Trainer Customer Service Soft Skills @ (September 2012 - October 2016)
Training Coordinator Global Marine Buisness @ (April 2014 - November 2015)
Senior DSP (Dedicated Support Professional) Billing - Global Marine Buisness @ (July 2013 - November 2015)
Safety Health Enviroment Coordinator for Global Marine Business @ (August 2013 - January 2015)
Team Lead F and L Customer Service CE @ (April 2009 - June 2013)
Dedicated Customer Professional (Distributors ) @ (September 2007 - March 2009)
Global Customer Service @ (February 1999 - September 2007)
Contractor - temporary employment company @ Workshop + Randstadt (August 1997 - January 1999)
Inside Sales and Handling @ Gwinner & Ulrich (September 1989 - December 1993)
Daniela Klein Education
Sabel Academy Munich
Sabel (Economics)
1999-2001
Daniela Klein Skills
Team Leadership
Customer Service
Business Process
Sales Operations
Analysis
Call Centers
Training
Project Management
Job Coaching
Problem Solving
Presentations
Trainers
Negotiation
Billing Process
Client Billing
Third Party Billing
CRM databases
Outlook
Lotus Notes
Microsoft Excel
PowerPoint
Safety
Accounts Receivable
Accounting
HSSE
Management
Projektplanung
Teamführung
SAP
Petroleum
Microsoft Office
CRM
English
Coaching
Energy
Project Planning
Process Improvement
SAP Products
Ace Advanced Customer Experience
Customer Relationship Management Crm
Change Management
Business Process Improvement
Analytical Skills
Oil and Gas
Customer Relationship Management
Daniela Klein Summary
Daniela Klein, based in Stuttgart, BW, DE, is currently a Supervisor Technical Customer Support GSA at IDEXX. Daniela Klein brings experience from previous roles at Learning Digital GmbH, Rundstedt Transfer GmbH, FARO Europe GmbH & Co. KG and FLEETCOR. Daniela Klein holds a 1999 - 2001 Sabel in Economics @ Sabel Academy Munich. With a robust skill set that includes Team Leadership, Customer Service, Business Process, Sales Operations, Analysis and more. Daniela Klein has 3 emails on RocketReach.
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