Daniel Wing Email & Phone Number
Sr. Global Manager, AI Transformation and Adoption @ Foundever
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Daniel Wing Location
- Mexico
Daniel Wing Work
- Sr. Global Manager, AI Transformation and Adoption @ (January 2026 - Present)
- Independent AI and CX Advisor @ Wing.cx (January 2025 - Present)
- Director of Operations @ (January 2023 - January 2025)
- Head of Customer Success and Support Operations @ (January 2022 - January 2023)
- Global Vendor Support Operations Lead @ (January 2020 - January 2022)
- Senior Vendor Operations Manager @ (January 2018 - January 2020)
- Independent Consultant, CX and Operations @ Independent Consulting (January 2017 - January 2018)
- Senior Director of Operations (CGT) @ National Institute of Educational Assessment (February 2015 - October 2017)
- Head of Analytics and CS @ (September 2011 - January 2015)
- Senior Research Advisor and UNAM - IG @ (June 2010 - September 2011)
- Operations Supervisor @ (August 2008 - May 2010)
Daniel Wing Education
- Universidad Latinoamericana, S.C.
Licenciado en Psicología (Behavioral Sciences)
2012-2014 - Universidad Virtual del Estado de Guanajuato (UVEG)
Master's Degree (Artificial Intelligence)
2026
Daniel Wing Skills
- Interpersonal Skills
- Contact Center Operations
- Big-picture Thinking
- Program Management
- Organizational Development
- Vendor Management
- Cross-functional Team Leadership
- People Management
- Contact Centers
- Customer Support
- Customer Experience
- Global Sourcing
- Data Analysis
- Analysis
- Strategic Planning
- Business Analysis
- Project Management
- Kaizen
- Crisis Management
- Business Strategy
- AI Agents
- Action Plan Development
- Artificial Intelligence (AI)
- Benchmarking
- Business Process Outsourcing (BPO)
- Change Management
- Coaching
- Communication
- Conflict Management
- Conflict Resolution
- Contact Center Operations Management
- Cost Management
- Critical Thinking
- Customer Experience (CX) Strategy
- Customer Service
- Data Analytics
- Data Driven Testing
- Decision-Making
- Director level
- Dynamic Metrics
- English
- Generative AI
- Large Language Models (LLM)
- Leadership
- Leadership and Team Development
- Needs Assessment
- Problem Solving
- Process Automation
- Process Optimization and Automation
- Quality Assurance and Performance Improvement
- Reputational Risk
- Service Delivery Management
- Staff Development
- Strategic Hiring
- Supplier Negotiation
- Team Building
- Team Development
- Team Management
- Team Motivation
- Teamwork
Daniel Wing Summary
- Daniel Wing, based in Mexico, is currently a Sr. Global Manager, AI Transformation and Adoption at Foundever. Daniel Wing brings experience from previous roles at Wing.cx, Stori, Intuit and Stripe. Daniel Wing holds a 2012 - 2014 Licenciado en Psicología in Behavioral Sciences @ Universidad Latinoamericana, S.C.. With a robust skill set that includes Interpersonal Skills, Contact Center Operations, Big-picture Thinking, Program Management, Organizational Development and more. Daniel Wing has 2 emails and 3 mobile phone numbers on RocketReach.
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