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Daniel Velez Ballesteros Location
Antioquia, Colombia
Daniel Velez Ballesteros Work
2026 -now Product Owner @
2023 -2026 Business Analyst @
2023 -2025 Senior Technical Support Specialist @
2021 -2023 Help Desk Support SaaS @
2020 -2022 Customer Care Trilingual Advisor @
2015 -2016 Technical Support Advisor in German @
Daniel Velez Ballesteros Education
Universidad Autónoma Latinoamericana
Bachelor of Laws - LLB (Law)
2010-2018
Daniel Velez Ballesteros Skills
Documentation
Technical Documentation
Grafana
Workbench
Google BigQuery
Jira
Confluence
Real time payments
Microsoft Dynamics CRM
MongoDB
English
Agile Methoden
Kanban
Liebe zum Detail
Aktives Zuhören
Business-Workflows
Ticketing-Systeme
Software Support
Sprint Planning
Backlog-Management
Business-Anforderungen
Benutzerverwaltung
Fehlerbehebung
Business
Geschäftsprozessoptimierung
Business Process Reengineering
Problemlösung
Python (Programming Language)
Software Deployment
User Acceptance Testing
Robotic Process Automation (RPA)
Business Analysis
SQL
Networking
Technical Support
Teamwork
API Testing
REST APIs
Web Services API
Postman API
Customer Service
Customer Satisfaction
Customer Support
Analytical Skills
Databases
Customer Relationship Management (CRM)
Operations Management
Trabajo en equipo
Servicio de atención al cliente
Soporte técnico
Daniel Velez Ballesteros Summary
Daniel Velez Ballesteros, based in Antioquia, Colombia, is currently a Product Owner at Lean Solutions Group. Daniel Velez Ballesteros brings experience from previous roles at Lean Solutions Group, remoti, Lean Tech and Almacontact Colombia. Daniel Velez Ballesteros holds a 2010 - 2018 Bachelor of Laws - LLB in Law @ Universidad Autónoma Latinoamericana. With a robust skill set that includes Documentation, Technical Documentation, Grafana, Workbench, Google BigQuery and more. Daniel Velez Ballesteros has 2 emails on RocketReach.
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