Daniel Rowe's Location
Denver, CO, US
Daniel Rowe's Work
- Contact Center Manager @ Salud Family Health
- Founder || Technical Support | Operations Manager @ Leaders in Technical Support | Operations Management in Greater Denver Area
- Reservations Manager @ Outrigger Resort
- Supervisor @ DaVita Kidney Care
- Operations Manager IBM Boulder Co. @ IBM
- Manager @ IBM
- Quality Specialist @ IBM
- Team Leader @ Mondial Assistance Australia
- Customer Service Trainer @ AMP / SunSuper
- Data capture specialist and team leader @ American Express Intl. Australia
Daniel Rowe's Education
- HDI
HDI Customer Service (Customer Service Support/Call Center/Teleservice Operation)
2012 - 2012 - IBM Internal
Credit (BBSI Recruiting)
2009 - 2009 - AMAQ (Aust Medical Association QLD)
Certificate III (Business Administration)
2003 - 2003
- · Moreton College of TAFE
Certificate III (Call Center Operations | Communications)
1998 - 1998 - · Baulkham Hills College of TAFE
Credit Grade Certificate (Business Operations)
1987 - 1987
Daniel Rowe's Skills
- Process Improvement
- CRM
- Training
- Leadership
- Team Building
- Call Centers
- Management
- Cross-functional Team Leadership
- Project Management
- Team Leadership
Daniel Rowe's Summary
Daniel Rowe, based in Denver, CO, US, is currently a Contact Center Manager at Salud Family Health Centers, bringing experience from previous roles at Leaders in Technical Support | Operations Management in Greater Denver Area, Outrigger Hotels & Resorts, DaVita and IBM Global Business Services. Daniel Rowe holds a 2012 - 2012 HDI Customer Service in Customer Service Support/Call Center/Teleservice Operation @ HDI. With a robust skill set that includes Process Improvement, CRM, Training, Leadership, Team Building and more, Daniel Rowe contributes valuable insights to the industry. Daniel Rowe has 3 emails and 2 mobile phone numbers on RocketReach.
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