Daniel Rowe Email & Phone Number
Contact Center Manager @ Salud Family Health
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Daniel Rowe Location
- Denver, CO, US
Daniel Rowe Work
- 2016 - now Contact Center Manager @
- 2015 - 2016 Reservations Manager @
- 2012 - 2015 Supervisor @
- 2010 - 2011 Operations Manager IBM Boulder Co. @
- 1989 - 1992 Credit Control Officer @
- 2012 - now Founder || Technical Support | Operations Manager @ Leaders in Technical Support | Operations Management in Greater Denver Area
- 1999 - 2005 Team Leader @ Mondial Assistance Australia
- 1998 - 1999 Customer Service Trainer @ AMP / SunSuper
- 1992 - 1997 Data capture specialist and team leader @ American Express Intl. Australia
Daniel Rowe Education
- HDI
HDI Customer Service (Customer Service Support/Call Center/Teleservice Operation)
2012 - 2012 - IBM Internal
Credit (BBSI Recruiting)
2009 - 2009 - AMAQ (Aust Medical Association QLD)
Certificate III (Business Administration)
2003 - 2003 - · Moreton College of TAFE
Certificate III (Call Center Operations | Communications)
1998 - 1998 - · Baulkham Hills College of TAFE
Credit Grade Certificate (Business Operations)
1987 - 1987
Daniel Rowe Skills
- English
- Problem Solving
- Teamwork
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Healthcare
- Healthcare Industry
- Remote Monitoring
- Reporting
- Reporting & Analysis
- Customer Service Management
- Contact Center Operations
- Continuous Improvement
- Data Entry
- Call Center Development
- Contact Center Management
- People Management
- Process Improvement
- CRM
- Training
- Leadership
- Team Building
- Call Centers
- Management
- Cross-functional Team Leadership
- Project Management
- Team Leadership
- Operations Management
- Recruiting
- Analysis
- Performance Management
- Call Center
- Customer Service
- Coaching
- Human Resources
- Budgets
- Data Analysis
- Business Process Improvement
- Employee Training
- Change Management
- Vendor Management
- Program Management
- Customer Satisfaction
- Hiring
- Creative Problem Solving
- Account Management
- Mentoring
- Business Analysis
- BPO
- Team Management
- Outsourcing
- Quality Assurance
- Software Documentation
- Forecasting
- Customer Retention
- Project Planning
- Building Strong Teams
- Technical Staff Management
- CRM software
- Cost Control
- Quality Control
- High Performance Teams
- Process Scheduler
- Training & Development
- Offshore Project Management
- Budgeting
- Customer Relationship Management (CRM)
- IEX
- Sales Operations
- Reservations
- Training and Development
- Operations
- Entrepreneurship
- Hospitality
- Cross Functional Team Leadership
- Financial Analysis
- Sales
- SQL
- Strategic Planning
- Beverage
- Customer Relationship Management Crm
- Customer Relationship Management
Daniel Rowe Summary
- Daniel Rowe, based in Denver, CO, US, is currently a Contact Center Manager at Salud Family Health Centers. Daniel Rowe brings experience from previous roles at Outrigger Hotels & Resorts, DaVita, IBM Global Business Services and American Express. Daniel Rowe holds a 2012 - 2012 HDI Customer Service in Customer Service Support/Call Center/Teleservice Operation @ HDI. With a robust skill set that includes English, Problem Solving, Teamwork, U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare and more. Daniel Rowe has 3 emails and 2 mobile phone numbers on RocketReach.
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