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Daniel Junior Work
Operations Team Lead @ (August 2026 - Present)
Senior Quality Analyst @ (October 2024 - August 2026)
Quality Analyst @ (November 2022 - July 2024)
Customer Service Representative @ (May 2021 - October 2022)
Chat Support Representative @ (September 2016 - December 2016)
Sales Associate @ (December 2014 - May 2016)
Daniel Junior Education
National College Of Business Administration & Economics
Bachelors in Computer Sciences
2011-2014
St. Sthony's High School
High School Diploma (Computer Science)
Daniel Junior Skills
Attention to Detail
Business Development
Business Strategy
Client Communication
Communication
Customer Advocacy
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Customer Support
Data Analysis
Digital Strategy
Easily Adaptable
English
Jira Service Desk
Job Satisfaction
Lead Generation
Microsoft Excel
Microsoft Office
Networking
Problem Solving
Quality Assurance Analysis
Strategic Thinking
Team Leadership
Team Management
Teamwork
Technical Support
Troubleshooting
Written Communication
Daniel Junior Summary
Daniel Junior, is currently a Operations Team Lead at Concentrix. Daniel Junior brings experience from previous roles at Concentrix, Mindbridge and Live Chat Ltd. Daniel Junior holds a 2011 - 2014 Bachelors in Computer Sciences @ National College Of Business Administration & Economics. With a robust skill set that includes Attention to Detail, Business Development, Business Strategy, Client Communication, Communication and more. Daniel Junior has 1 emails on RocketReach.
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