Daniel Capoferri Email
Director of Product Management @ Wavelo
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Daniel Capoferri Location
- Hamilton, ON, CA
Daniel Capoferri Work
- Director of Product Management @ (June 2024 - Present)
- Head of Customer Experience Operations - ISOS and CXO @ (February 2022 - June 2024)
- Head of CXO @ (January 2021 - Present)
- Head of IS Solutions Delivery @ (May 2019 - January 2021)
- Senior Manager, IS Solutions Delivery @ (May 2018 - May 2019)
- Senior Solutions Manager @ (May 2017 - May 2018)
- Operations Manager, Service Delivery Operations @ (March 2015 - March 2017)
- Enterprise Technical Services Manager @ (March 2014 - March 2015)
- Principal Analyst @ (March 2011 - March 2014)
- Senior Technical Support Analyst @ (September 2008 - March 2011)
- Intermediate Technical Support Analyst @ (June 2007 - September 2008)
- Customer Support Representative @ (September 2005 - June 2007)
- Systems Support Specialist @ (August 2004 - April 2005)
Daniel Capoferri Education
- Mohawk College
Computer Systems Technician - Network Systems (Network and System Administration/Administrator)
2003-2005
Daniel Capoferri Skills
- Blackberry
- Budget Management
- Change Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Operations
- Customer Satisfaction
- Customer Service
- Customer Support
- Incident Management
- Leadership
- Management
- Mobile Devices
- Mobile Technology
- Operations Management
- Organizational Leadership
- Process Improvement
- Process Management
- Product Management
- Product Owner
- Project Management
- Request for Proposal (RFP)
- Requirements Analysis
- Salesforce.com
- Scrum
- Software as a Service (SaaS)
- Strategic Planning
- Strategy
- Technical Subject Matter
- Technical Support
- Technical Training
- Telecommunications
- Training
- Troubleshooting
- Vendor Management
- Wireless
- Wireless Technologies
Daniel Capoferri Summary
- Daniel Capoferri, based in Hamilton, ON, CA, is currently a Director of Product Management at Wavelo. Daniel Capoferri brings experience from previous roles at Wavelo and Tucows. Daniel Capoferri holds a 2003 - 2005 Computer Systems Technician - Network Systems in Network and System Administration/Administrator @ Mohawk College. With a robust skill set that includes Blackberry, Budget Management, Change Management, Cross-functional Team Leadership, Customer Experience and more. Daniel Capoferri has 3 emails on RocketReach.
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