Dan Moldenhauer Email & Phone Number
Global Account Director @ Foundever
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Dan Moldenhauer Location
- Austin, TX, US
Dan Moldenhauer Work
- Global Account Director @ (August 2020 - Present)
- Global Account Director @ (September 2020 - Present)
- Global Account Director @ (June 2015 - July 2020)
- Site Director and Client Relations and Operations Director @ (October 2014 - May 2015)
- Director of Global Client Services @ (May 2012 - July 2014)
- Senior Director, Global Contact Center Operations @ (January 2003 - January 2010)
- Manager, Florida Call Center and Offshore Operations @ (January 2002 - January 2003)
- Customer Service Supervisor Ii @ (January 2001 - January 2002)
- Technical Training Specialist I @ (January 1997 - January 2001)
- Customer Service Representative I @ (January 1996 - January 1997)
Dan Moldenhauer Education
- Florida State University
Bachelor of Science (Criminology, Criminal Justice)
- Gulf Coast State College
Associate of Arts (Legal Studies)
Dan Moldenhauer Skills
- Account Management
- Analysis
- Analytics
- Audit/Compliance
- BPO
- Business Coaching
- Business Process
- Business Process Improvement
- Business Process Re-engineering
- CRM
- Call Centers
- Capacity Planning
- Collections/Defalut Prevention
- Contact Centers
- Contract Negotiation
- Contract Negotiations
- Customer Experience
- Enterprise Software
- Expense/Cost Reductions
- Forecasting
- Forecasting/Budgeting
- Help Desk Management
- Help Desk Support
- Inbound Marketing
- Integrated Resource Planning
- Leadership
- Management
- Operations Strategies
- Outsourcing
- Performance Coaching
- Plannning
- Process Improvement
- Process Re-engineering
- Productive Workstreams
- Productivity
- Productivity Improvements
- SaaS
- Sales/Conversions
- Service Delivery
- Service Level Excellence
- Service Levels
- Strategic Sourcing
- Strategy
- Training
- Transition Planning
- Vendor Management
- Vendor Relationship Management
- Vendor Relationships
- Workforce Management
- Workload Modeling
Dan Moldenhauer Summary
- Dan Moldenhauer, based in Austin, TX, US, is currently a Global Account Director at Foundever. Dan Moldenhauer brings experience from previous roles at Sitel, Harte Hanks, Teleperformance and Telus International. Dan Moldenhauer holds a Bachelor of Science in Criminology, Criminal Justice @ Florida State University. With a robust skill set that includes Account Management, Analysis, Analytics, Audit/Compliance, BPO and more. Dan Moldenhauer has 2 emails and 2 mobile phone numbers on RocketReach.
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