2014 -
2018 Operational Services and Nordic Workforce Manager @
2013 -
2014 Workforce Manager @
2011 -
2013 Workforce Manager @ Teleresurs i Sverige AB
2004 -
2010 Workforce Coordinator and Workforce Manager @ Eniro 118 118 AB
Dan Hedgate Education
Mittuniversitetet / Mid Sweden University 1997
-
2002
Dan Hedgate Skills
Workforce Management
Call Centers
Contact Centers
IEX Total View
Outsourcing
Telecommunications
Forecasting
Avaya
Customer Experience
Management
CRM
Team Leadership
Leadership
Project Management
Business Analysis
Change Management
Customer Service
Process Improvement
Avaya CMS
Blue Pumpkin
Dan Hedgate Summary
Dan Hedgate, based in Malmö, SE, is currently a Chief Operations Officer at Ikano Bank. Dan Hedgate brings experience from previous roles at Ikano Bank, Resurs Bank and Teleresurs i Sverige AB. Dan Hedgate holds a 1997 - 2002 Mittuniversitetet / Mid Sweden University. With a robust skill set that includes Workforce Management, Call Centers, Contact Centers, IEX Total View, Outsourcing and more. Dan Hedgate has 4 emails on RocketReach.
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