Dan Craig Email & Phone Number

Director of Growth @ Massive Rocket | Data & CRM Consultancy

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Dan Craig Location

Crewe, GB

Dan Craig Work

Director of Growth @ (May 2025 - Present)
Trustee @ (February 2025 - Present)
Founder @ (October 2024 - Present)
Chief Growth Consultant @ (July 2022 - Present)
Vice President of Customer Success @ (July 2021 - July 2022)
Senior Director of Customer Experience @ (February 2021 - July 2021)
Director of Digital Customer Experience @ (October 2018 - February 2021)
Senior Manager of Customer Success @ (April 2014 - October 2018)
Manager of Customer Success @ (April 2013 - April 2014)
Lead, Support Services @ (April 2011 - June 2013)
Sales @ (March 2003 - April 2011)

Dan Craig Education

MIT Sloan School of Management
Certificate (Mastering Service Design)
2020-2021

Dan Craig Skills

Account Management
Accounting
Brand Loyalty
Business Analysis
Business Development
Business Growth
Business Process Improvement
Business Strategy
CRM
Change Management
Churn
Cloud Technology
Commercial Management
Conflict Management
Cross-functional Team Leadership
Customer Care
Customer Experience
Customer Loyalty Management
Customer Loyalty Measurement
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Customer Support
Digital Humanities
Enterprise Software
Ethics
Financial Oversight
Fundraising
Go To Market
Go-to-Market Strategy
Governance, Risk Management, and Compliance (GRC)
Information Technology
Journey Management
Knowledge Management
Leadership
Loyalty Marketing
Management
Management Consulting
Marketing Strategy
Organizational Development
Organizational Leadership
Process Improvement
Program Management
Project Management
Relationship Building
Relationship Management
Revenue & Profit Growth
Revenue Growth
SaaS
Sales Organization Leadership
Service Design
Social Entrepreneurship
Social Media Marketing
Software as a Service (SaaS)
Stakeholder Engagement
Strategic Partnerships
Strategic Planning
Strategy
Team Leadership
Team Management
Upsell
Web3
Customer Relationship Management Crm
Technology
Building Customer Loyalty
Salesforce.com
Communications
Sales
Flexibility
Start Ups
Software as a Service Saas
Listening
Finance
Mortgage Broker
Team Player
Case Studies
Cloud
Verticals
Positivity
SME
Product Management
Mortgage Agent
Email Marketing
Analytics
Project Building
Customer Service Operations
SMB
Software as a Service
Customer Relationship Management

Dan Craig Summary

Dan Craig, based in Crewe, GB, is currently a Director of Growth at Massive Rocket | Global Braze & Snowflake Agency. Dan Craig brings experience from previous roles at Mentell, SafetyNET (UK), Seeds of Success and Birdie. Dan Craig holds a 2020 - 2021 Certificate in Mastering Service Design @ MIT Sloan School of Management. With a robust skill set that includes Account Management, Accounting, Brand Loyalty, Business Analysis, Business Development and more. Dan Craig has 2 emails and 2 mobile phone numbers on RocketReach.