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Dan Craig Location
Crewe, GB
Dan Craig Work
2025 -now Director of Growth @
2025 -now Trustee @
2024 -now Founder @
2022 -now Chief Growth Consultant @
2021 -2022 Vice President of Customer Success @
2021 -2021 Senior Director of Customer Experience @
2018 -2021 Director of Digital Customer Experience @
2014 -2018 Senior Manager of Customer Success @
2013 -2014 Manager of Customer Success @
2011 -2013 Lead, Support Services @
2003 -2011 Account Executive @
Dan Craig Education
MIT Sloan School of Management
Certificate (Mastering Service Design)
2020-2021
Dan Craig Skills
Customer Experience
Cloud Technology
Conflict Management
Customer Relationship Management Crm
Upsell
Technology
Building Customer Loyalty
Accounting
Salesforce.com
Customer Success
Loyalty Marketing
Communications
Account Management
Churn
Sales
Customer Care
Customer Retention
Flexibility
Start Ups
Software as a Service Saas
Listening
Customer Loyalty Management
Relationship Management
Journey Management
Finance
Strategy
Customer Loyalty Measurement
Mortgage Broker
Relationship Building
Team Player
Case Studies
Cloud
Verticals
Positivity
SME
Product Management
Mortgage Agent
Customer Service
Enterprise Software
Social Media Marketing
Email Marketing
SaaS
Management
Project Management
Analytics
Project Building
Customer Service Operations
CRM
SMB
Brand Loyalty
Software as a Service
Customer Relationship Management
Dan Craig Summary
Dan Craig, based in Crewe, GB, is currently a Director of Growth at Massive Rocket | Global Braze & Snowflake Agency. Dan Craig brings experience from previous roles at Mentell, SafetyNET (UK), Seeds of Success and Birdie. Dan Craig holds a 2020 - 2021 Certificate in Mastering Service Design @ MIT Sloan School of Management. With a robust skill set that includes Customer Experience, Cloud Technology, Conflict Management, Customer Relationship Management Crm, Upsell and more. Dan Craig has 2 emails and 2 mobile phone numbers on RocketReach.
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