Dan Cassidy Email & Phone Number
Client Services Lead, Global Industries @ BT Group
5 free lookup(s).
No credit card required.
Dan Cassidy Location
- Lawrence Township, NJ, US
Dan Cassidy Work
- 2023 - now Client Services Lead, Global Industries @
- 2023 - 2023 Customer Operations Lead, Retail and Consumer Goods @
- 2019 - 2023 Customer Success Principal, Retail and Consumer Goods Americas @
- 2018 - 2019 Customer Success Principal, Strategic Account @
- 2017 - 2018 Director, Global IT Service Management @
- 2012 - 2017 Global IT Operations Manager @
- 2009 - 2012 Global Incident and Escalation Manager @
- 2009 - 2009 Global Problem Manager @
- 2000 - 2008 Global Customer Advocate - Networks (Technical and Process) @
Dan Cassidy Education
- St. John's College
B.A. (Philosophy Major, Mathematics Minor)
1984 - 1988
Dan Cassidy Skills
- Service Operations
- Management
- Troubleshooting
- Public Speaking
- Change Management
- Man
- ITIL
- Sales
- IT Service Management
- Root Cause Problem Solving
- IT Infrastructure Management
- Escalations Management
- Project Management
- Security Incident Response
- KPI Dashboards
- Incident
- KPI implementation
- Major Incident Management
- Service Level Agreements Sla
- Cross Functional Problem Solving
- Escalation Resolution
- Incident Command
- KPI Reports
- Problem Management
- Critical Incident Debriefing
- ATM networks
- Cisco Technologies
- MPLS
- Multiprotocol Label Switching
- VoIP
- Computer Network Operations
- Networking
- Incident Management
- Telecommunications
- IP
- Managed Services
- Service Management
- WAN
- Governance
- Internet Protocol
- Service Level Agreements
- Outsourcing
- Service Delivery
- Unified Communications
Dan Cassidy Summary
- Dan Cassidy, based in Lawrence Township, NJ, US, is currently a Client Services Lead, Global Industries at BT Group. Dan Cassidy brings experience from previous roles at BT Group and BT. Dan Cassidy holds a 1984 - 1988 B.A. in Philosophy Major, Mathematics Minor @ St. John's College. With a robust skill set that includes Service Operations, Management, Troubleshooting, Public Speaking, Change Management and more. Dan Cassidy has 2 emails on RocketReach.
5 free lookup(s).
No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Looking for a different Dan Cassidy?
Find contact details for 700 million professionals.
Others Named Dan Cassidy
Dan Cassidy
Merchandise Director - Hardlines
London, ON, CA
Dan Cassidy
Principal Owner and Regional Vice President
Detroit, MI, US
Dan Cassidy
Associate Certified Entomologist
Nashville, TN, US
Dan Cassidy
President
Sugar Grove, IL, US
Dan Cassidy
Founder
Wilmington, NC, US
Top BT Group Employees
Alison Wilcox
Chief People and Culture Officer
Long Crendon, GB
Ed Briggs
CFO Networks, Digital and Corporate Units
Cirencester, GB
Claire Gillies
Chief Executive Officer-Consumer
United Kingdom
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups. 
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension. 
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API. 
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co