Damien Alexander Email & Phone Number
Managing Partner, Founder: Portfolio Manager, IT Consultant, Call Center Consultant @ Red Matter Consulting
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Damien Alexander Location
- Florida, United States
Damien Alexander Work
- Managing Partner, Founder: Portfolio Manager, IT Consultant, Call Center Consultant @ (November 2018 - Present)
- Project Management Director @ (January 2020 - September 2023)
- VP Client Services and Project Mgmt @ (May 2015 - October 2018)
- VIce President Of Operations @ (January 2013 - April 2015)
- Director of Operations @ (August 2011 - January 2012)
- Director of Client Services @ (February 2011 - July 2011)
- Project Manager @ RYLA Inc an Alorica Company (January 2010 - January 2011)
- Project Coordinator @ RYLA Inc. (August 2009 - January 2010)
- New Hire and Nesting Project Coordinator Verizon Wireless @ RYLA Inc. (January 2009 - August 2009)
- Mortgage Broker @ Auburn Mortgage, Inc (March 2006 - December 2008)
- Freight Broker @ Marainey Trucking (May 2005 - December 2008)
- CEO @ Rainey Alexander Inc (February 2005 - December 2008)
- Operations Manager @ (March 1997 - January 2005)
- Collections Supervisor @ (June 1996 - February 1998)
- Nurse @ (September 1992 - January 1998)
Damien Alexander Education
- R L Osborne High School 1992
- ITT Technical Institute
Damien Alexander Skills
- Call Center
- Workforce Management
- Vendor Management
- Customer Satisfaction
- Process Improvement
- Operations Management
- Business Process Improvement
- Leadership
- Team Building
- Performance Management
- Team Leadership
- Customer Service
- IVR
- Business Analysis
- Technical Support
- Telecommunications
- Change Management
- Recruiting
- Project Management
- Process Scheduler
- BPO
- Employee Training
- Coaching
- Management
- Customer Retention
- Training
- Leadership Development
- Call Centers
- Customer Experience
- Outsourcing
- Cross-functional Team Leadership
- CRM
- Call Center Development
- Software Documentation
- Troubleshooting
- Strategy
- Contact Centers
- Analysis
- Strategic Planning
- Team Management
- Service Delivery
- Project Planning
- Business Development
- Banking
- Budgets
- IT Management
- Negotiation
- System Administration
- Business Intelligence
- Hiring
- Mortgage Lending
- Microsoft Word
- Marketing
- Cross Functional Team Leadership
- Air Force
- Consulting
- Help Desk Support
- Developing People
- 360 Feedback
- CAP
- Windows
- Vendors
- Sales
- Location
- Cost
- Novell
- Procedural
- Honorable Discharge
- Mentoring
- Finance
- Revisions
- Structure
- Driving
- Dial Up Networking
- Temporary Placement
- Tampa
- Windows XP
- TQM
- Travel
- WAN
- Revenue
- PC
- Line of Business
- Calls
- Security
- CIM
- Key Performance Indicators
- Freight
- Cable Modems
- Newborn
- Metrics
- Routers
- Resource Allocation
- Database Administration
- Auditing
- Wage
- Itt
- PowerPoint
- Monitors
- Accounting
- Human Resources
- Profit
- Web Applications
- Gym
- Cpr Certified
- Networking
- Local Area Network
- Escalation
- Data Assimilation
- Business Services
- Client Liaison
- System
- Healthcare
- TCP/IP
- Ambulance
- Cash Flow Forecasting
- Associate Development
- Visual Basic
- Medicine
- Phlebotomy
- Network Installation
- Microsoft Excel
- New Business Development
- Policy
- Point of Contact
- Supervisory
- Learner
- Seating
- Scripting
- Building Strong Relationships
- Research
- Census
- System Monitoring
- Applied Sciences
- Capital
- Payroll
- Hardware
- Automation
- Mosaic
- P&l
- R
- Verizon
- Wireline
- Trucking
- C
- Instrumental
- Multi Product
- Coordination
- Icd9
- RFP
- Manhattan
- Configurations
- Project Plans
- Operating Systems
- DOS
- Market Planning
- Applications
- Exempt
- Floors
- Client Services
- Communication
- Home
- Transportation Companies
- NRP
- Quality Assurance
- Sales Management
- Business Intelligence Development Studio
- Operations
- Call Flow
- T1
- New Hires
- Maps
- Time Management
- Adaptive
- DSL
- Sales Trainings
- Microsoft Project
- Project
- Computer Networking
- Metric
- Facilities Management
- Seat
- Catalyst
- Paper
- Franklin Covey
- Retail Sales
- Responsibility
- Internal Audit
- Internships
- Cables
- Administrative Work
- Structured Finance
- History
- Lotus Notes
- Movers
- Moves
- 8mm
- Stat
- Government
- Escalation Process
- Bonus
- Visio
- Software
- Windows NT
- Oracle
- Compliance
- Deliveries
- Rate
- Agents
- Focus Groups
- Interest Rates
- Telephony
- Onboarding
- Military
- Psychotherapy
- Market Analysis
- Invoicing
- Aa
- Staff Development
- Problem Solving
- Online Help
- Wireless
- Negative
- Coordinated
- EMT
- Site Development
Damien Alexander Summary
- Damien Alexander, based in Florida, United States, is currently a Managing Partner, Founder: Portfolio Manager, IT Consultant, Call Center Consultant at Red Matter Consulting. Damien Alexander brings experience from previous roles at Vector Solutions, iQor and Alorica. Damien Alexander holds a R L Osborne High School. With a robust skill set that includes Call Center, Workforce Management, Vendor Management, Customer Satisfaction, Process Improvement and more. Damien Alexander has 2 emails and 3 mobile phone numbers on RocketReach.
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