Damian S. Email
Customer Success Director @ Genesys
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Damian S. Location
- Winchester, VA, US
Damian S. Work
- Customer Success Director @ (February 2026 - Present)
- Senior Customer Success Manager @ (November 2023 - February 2026)
- Customer Success Manager @ (March 2023 - November 2023)
- Senior Customer Success Manager @ (June 2022 - January 2023)
- Senior Customer Success Manager @ (November 2020 - May 2022)
- Principal Customer Success and Adoption Manager @ (July 2017 - October 2020)
- Manager, Advanced Programs and Customer Success @ (October 2013 - June 2017)
- Voice of the Customer and Performance Analytics Manager @ (August 2010 - October 2013)
Damian S. Education
- University of Warwick
Bachelor's degree
Damian S. Skills
- Account Executives
- Account Management
- Building Trust
- Business Insights
- Business Planning
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- CSM
- Client Relations
- Communication
- Contact Centers
- Critical Thinking
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Journey Mapping
- Customer Loyalty Management
- Customer Management
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Enterprise Accounts
- IT Services
- Interpersonal Skills
- Key Accounts
- Key Performance Indicators
- Managed Services
- Net Promoter Score
- Onboarding
- Operations Management
- Oral Communication
- Performance Management
- Presentations
- Problem Solving
- Process Efficiency
- Process Improvement
- Program Development
- Program Management
- Project Management
- Salesforce.com
- Software as a Service (SaaS)
- Survey Design
- Technical Support
- Vendor Management
- Voice of the Customer
- Workday
Damian S. Summary
- Damian S., based in Winchester, VA, US, is currently a Customer Success Director at Genesys. Damian S. brings experience from previous roles at Genesys, Box, SparkCognition and Outlier AI. Damian S. holds a Bachelor's degree @ University of Warwick. With a robust skill set that includes Account Executives, Account Management, Building Trust, Business Insights, Business Planning and more. Damian S. has 1 emails on RocketReach.
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