Dafydd Dil's Location
London, GB
Dafydd Dil's Work
- Head of Customer Service @ easyJet
- Senior Global Head of Customer Care and Partner Operations - Fraud, Policy, and Automation @ Deliveroo
- Global Head of Customer Care - Fraud, Policy, and Automation @ Deliveroo
- Operational Excellence Lead - COVID-19 Testing, NHS Test and Trace @ Rosalind Franklin Laboratory NHS Test & Trace
- Regional Digital Operations Manager - Customer Management @ easyJet
- Contact Centre and Flight Disruption Lead (Secondment) - easyJet Holidays @ easyJet
- Strategic Innovation and Automation Manager - Customer Management @ easyJet
- Continuous Improvement Manager - Customer Services @ easyJet
- Service Relationship Manager (Secondment) - Customer Services @ easyJet
- Process and Change Manager - Customer Services @ easyJet
Dafydd Dil's Education
- London Metropolitan University
Ba (Hons) (Photomedia)
2006 - 2009
Dafydd Dil's Skills
- Project Management
- Customer Service
- Social Media
- Analysis
- Microsoft Office
- Customer Satisfaction
- International Project Management
- Social Networking
- Management
- Team Leadership
Dafydd Dil's Summary
Dafydd Dil, based in London, GB, is currently a Head of Customer Service at easyJet holidays, bringing experience from previous roles at Deliveroo, Department of Health and Social Care and easyJet. Dafydd Dil holds a 2006 - 2009 Ba (Hons) in Photomedia @ London Metropolitan University. With a robust skill set that includes Project Management, Customer Service, Social Media, Analysis, Microsoft Office and more, Dafydd Dil contributes valuable insights to the industry. Dafydd Dil has 1 email and 1 mobile phone number on RocketReach.
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