John Leighton Email & Phone Number
Customer Service Director @ easyJet
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John Leighton Location
- Honiton, GB
John Leighton Work
- 2016 -now Customer Service Director @
- 2011 -2016 Group Head, Customer Experience Operations @
- 2011 -2011 Head of Customer Experience @ Qtel's Virgin Mobile Service
- 2009 -2011 Continuous Improvement Site Manager @
- 2007 -2009 Customer Experience Performance Manager @
- 2003 -2006 Learning and development manager @
- 2001 -2003 Senior financial advisor @ Portman Building Society
John Leighton Education
- Henley Management College
(Financial Planning)
2000-2002
John Leighton Skills
- Offshore Project Management
- Six Sigma
- Loyalty Program Development
- Customer Retention
- M&A due diligence
- Middle East
- Interim Management
- Profit & Loss Management
- Customer Experience Improvement
- Business Transformation
- Start-ups
- Process Improvement
- Team Management
- Workforce Management
- Customer Experience
- Project Management
- Loyalty Programs
- Telecommunications
- Outsourcing
- Business Strategy
- Customer Satisfaction
- Program Management
- Leadership
- Team Leadership
- Contact Centers
- CRM
- Management
- Project Planning
- Call Centers
- Service Delivery
- Performance Management
- Change Management
- Strategy
- Consulting
- Vendor Management
- Product Management
- Business Development
- Sales
- Business Process Improvement
- Mobile Devices
- Customer Service
- Strategic Planning
- Business Analysis
- Business Planning
- Team Building
- Account Management
- New Business Development
- Analysis
- Training
- Coaching
- Profit and Loss Management
- Operations
- Start Ups
- Microsoft Office
- Microsoft Word
- Continuous Improvement
John Leighton Summary
- John Leighton, based in Honiton, GB, is currently a Customer Service Director at easyJet. John Leighton brings experience from previous roles at Ooredoo Group, Qtel's Virgin Mobile Service and Sitel. John Leighton holds a 2000 - 2002 Henley Management College. With a robust skill set that includes Offshore Project Management, Six Sigma, Loyalty Program Development, Customer Retention, M&A due diligence and more. John Leighton has 3 emails and 3 mobile phone numbers on RocketReach.
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