Cygnific Technology Stack

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

Avaya Aura is an enterprise collaboration software.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Exchange Server is an email, calendaring, contact, scheduling, and collaboration platform

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.

Qlik Sense provides real-time sales analytics and transaction data for their entire enterprise all from within the one dashboard.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Calabrio is customer experience intelligence company that empowers organizations to enrich human interactions.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

Nortel Symposium is a call center solution designed for new, growing, or established call centers.

Desk.com is a customer service app for small businesses.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Kace provides endpoint systems management appliances and solutions.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Microsoft Exchange Online is a hosted email for business.

Salesforce Inbox is an email client that is built in with a mobile first framework and integrates seamlessly with GMail and Office365 bringing emails and Salesforce together into one application.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.

Windows XP is an operating system produced by Microsoft as part of the Windows NT family of operating systems.

eLearning Brothers is a learning platform that includes eLearning authoring tools, off-the-shelf training, and an LMS.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

DoubleClick is a digital advertising solution from Google.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Instagram is a photgraph & video sharing social networking service for people to easily connect and share with family and friends online.

Later helps to plan, schedule, and manage content for Instagram.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Mailchimp Transactional Email (formerly Mandrill) is a reliable, scalable and secure delivery API for transactional emails from websites and applications.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Visual Basic is an object-oriented programming language developed by Microsoft.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

Polyfill as-a-service detects and returns a JavaScript bundle of polyfills based on the current browser using the User-Agent.

Underscore is a JavaScript library that provides a whole mess of useful functional programming helpers without extending any built-in objects.

McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.

McAfee ePolicy Orchestrator (McAfee ePO) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.

McAfee VirusScan Enterprise software uses McAfee scanning engine to detect and clean malware and protect your files from viruses, worms, rootkits, Trojans, and other threats.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

RSA enVision technology is an information management platform for comprehensive and efficient transformation of event data into actionable compliance and security intelligence.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Plesk is a commercial web hosting and server data center automation software with a control panel developed for Linux and Windows-based retail hosting service providers.

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in users application in real time.

Vimeo PRO is a business video hosting platform.

WPMU offers WordPress Plugins, WordPress Themes, WordPress Multisite and BuddyPress Plugins and Themes.