CSMS Information

Playtech Managed Services specializes in providing customer support and risk management services to the clients of leading gaming platforms worldwide. Currently, the company has over 470 employees all working in a friendly, respectful, and supportive atmosphere. Our customer support services are delivered by highly skilled teams of industry professionals with leading response times. Our expert customer service teams are there to guide customers through the entire gaming journey. We place our operators and their players at the heart of everything we do and, in doing so, ensure every query and issue is heard and dealt with appropriately. Our rapidly expanding team of Risk, Finance, KYC, and Compliance specialists employs cutting-edge fraud prevention systems to safeguard our clients" businesses. Dependable payment processing platforms bind our services together for a seamless experience.