Cross Telecom Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Adobe Photoshop is a webtop application for editing images and photos online.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Avaya Aura is an enterprise collaboration software.

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.

Avaya Interaction Center software suite provides enterprise-class control of contact center communications across multiple channels: voice, video, email, Web chat, and IP telephony. It simplifies the management process, helping companies maintain high levels of service. Its open-standards-based architecture simplifies design, deployment, and maintenance, so businesses can easily integrate it with their own data, applications, and switching systems, as well as those of their partners.

Avaya INTUITY Multimedia Messaging System provides a universal messaging platform for voice messaging, fax, and e-mail access. Message access is accomplished through both a telephone user interface and a visual desktop computer interface. Text-to-speech capabilities further allow the user to access messages anytime, anywhere.

Avaya IP Office is a mid and small businesses phone system.

Avaya IQ collects agent outbound call information from Proactive Contact when agents are supporting both inbound and outbound calls through agent blending.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Avaya Proactive Contact is a outbound platform for creation and management of outbound and blended campaigns and customer communications.

Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.

Avaya Routers is a family of routing devices designed for networking professionals.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Juniper helps design, develop, and sells network products and services worldwide.

Meru Networks is a supplier of wireless local area networks (WLANs) to healthcare, enterprise, hospitality, K-12 education, higher education, and other markets.

Avaya VPN Gateway is a remote access security product that extends the reach of enterprise applications to remote employees, partners, and customers. It provides comprehensive clientless and client based access methods, robust end point security, and extensive access policy controls. Avaya VPN Gateway is an ideal fit for medium to large enterprises that require a full featured, reliable VPN solution.

Docker is an open platform that enables developers and system administrators to create distributed applications.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Ubuntu is a Debian-based Linux operating system and distribution for PCs, smartphones and network servers.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Red Hat is the leading provider of enterprise open source solutions, including high-performing Linux, cloud, container, and Kubernetes technologies.

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

SAP Crystal solutions include analytics and reporting software solutions for small and midsize businesses.