Wiacom Information

Wiacom provides a vendor-agnostic WiFi identity, onboarding, access, engagement, analytics and customer data platform for businesses and managed environments. Wiacom works as a software layer above existing WiFi infrastructure — including Cisco and Meraki, HPE Aruba, Ruckus, UniFi, MikroTik, Fortinet and other platforms — without requiring organisations to replace their existing network. Guests, residents, students and employees can be onboarded through captive portals, Guest Connect links and QR codes, mobile apps, loyalty accounts, PMS and booking systems, or external APIs. Depending on the infrastructure and use case, network access can be delivered through captive-portal authorisation, individual WiFi Pass credentials such as iPSK/MPSK/DPSK, RADIUS, Passpoint Connect or Wiacom Horizon personal WiFi. Wiacom also helps organisations collect, understand and activate consented first-party data through analytics, customer data, marketing automation and integrations with external business and advertising platforms. The platform supports hotels and hospitality groups, PBSA and managed living, retail and shopping centres, airports and transport, restaurants, education, coworking, public venues and distributed enterprises. For MSPs and integration partners, Wiacom provides a consistent identity and onboarding layer across multi-site and mixed-vendor WiFi environments. From guest WiFi to managed identity — Wiacom connects people, business systems and network access.