Craig Spence Email & Phone Number
General Manager - Operational Excellence @ McGrath Estate Agents
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Craig Spence Location
- Sydney, NSW, AU
Craig Spence Work
- 2021 -now General Manager - Operational Excellence @
- 2020 -2020 Management Consultant - Operational Excellence @
- 2019 -2020 Management Consultant - Customer Experience @
- 2018 -2019 Head Of Sales Centre Operations @
- 2016 -2017 Customer Experience Manager - Direct Distribution @
- 2014 -2016 Sales Centre Manager, Direct Distribution @
- 2012 -2014 Manager, B2B Contact Centre and Insurance Operations @
- 2011 -2012 Manager, Business Improvement and Technology @
- 2007 -2011 Manager, Business Technology and Change Management @
- 2004 -2006 Customer Service Manager @
- 2001 -2004 Senior Business Analyst @
Craig Spence Education
- Deakin University
Master of Business Administration (MBA)
2007-2013 - Edinburgh Napier University
BA
1991-1995
Craig Spence Skills
- Business Process Improvement
- Organizational Change
- Process Engineering
- Change Management
- Strategic IT
- Project Portfolio Management
- Organizational Effectiveness
- Business Optimization
- Customer Service
- Call Center Development
- Relationship Management
- Quality Management
- Corporate Social Responsibility
- Organizational Design
- Customer Experience
- Customer Engagement
- Business Process
- Program Management
- Business Analysis
- Information Technology
- Process Improvement
- Insurance
- Management
- Risk Management
- Stakeholder Management
- Strategy
- Project Coordination
- Organizational Leadership
- Leadership
- Project Management
- Business Planning
- Business Strategy
- Sales
- Outsourced Solutions
- Public Speaking
- Strategic Planning
- Team Management
- Vendor Management
- Customer Relationship Management Crm
- Drive Change
- Business Transformation
- Energy Industry
- Business Process Re Engineering
- Insurance Industry
- Operations Management
- General Insurance
- Operational Excellence
- Business Process Mapping
- Business To Business B2B
- Project Management Office Pmo
- Performance Improvement
- Creative Problem Solving
- Project Delivery
- Culture Change
- Customer Relationship Management
- Business to Business
- Project Management Office
Craig Spence Summary
- Craig Spence, based in Sydney, NSW, AU, is currently a General Manager - Operational Excellence at McGrath Estate Agents. Craig Spence brings experience from previous roles at Achmea, COPC Inc., Make it Cheaper Australia and QBE Insurance. Craig Spence holds a 2007 - 2013 Master of Business Administration (MBA) @ Deakin University. With a robust skill set that includes Business Process Improvement, Organizational Change, Process Engineering, Change Management, Strategic IT and more. Craig Spence has 2 emails and 1 mobile phone numbers on RocketReach.
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Top McGrath Estate Agents Employees
James Kirkland
Head of New Partnerships
Sydney, NSW, AU
Brett Humby
Partner
Sydney, NSW, AU
Katherine Gaitanos
Head of Company Owned Property Management
Sydney, NSW, AU
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Castle Hill, NSW, AU
Daniel Cook
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Sydney, NSW, AU
Tamsin Wilson
Head of Property Management
Sydney, NSW, AU
Rowan Thredgold
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Tim Buskens
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