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Craig Powers Location
Indianapolis, IN, US
Craig Powers Work
Senior Director, Cloud Enterprise Support @ (January 2024 - Present)
Director, Product Support - (Genesys Cloud) @ (March 2022 - December 2023)
Director, Global Support Group - (PureConnect) @ (May 2019 - March 2022)
Sr. Technical Team Manager, Customer Care @ (October 2018 - April 2019)
Sr. Manager, NA Government PS @ (January 2018 - September 2018)
Manager, Implementation Delivery @ (December 2016 - December 2017)
Implementation Delivery Manager @ (September 2015 - December 2016)
Team Lead, Application Services @ (April 2014 - August 2015)
Lead Implementation Consultant @ (January 2013 - April 2014)
Senior Systems Engineer @ (January 2012 - December 2012)
Systems Engineer - PSO @ (January 2011 - December 2011)
Management Intern @ (May 2010 - August 2010)
Operations Management Intern - Rushville, IN @ (May 2008 - August 2008)
Craig Powers Education
Purdue University
Bachelor of Science (Organizational Leadership and Supervision)
2006-2010
Craig Powers Skills
Cloud Computing
Communications Planning
Customer Relations
Problem Solving
Project Management
SIP
Servers
SharePoint
Software Consulting
Software Implementation
Technical Training
Telephony
Troubleshooting
Visio
VoIP
Voice over IP (VoIP)
Windows Server
Windows Server 2003
Change Management
Engineering
SQL
Craig Powers Summary
Craig Powers, based in Indianapolis, IN, US, is currently a Senior Director, Cloud Enterprise Support at Genesys. Craig Powers brings experience from previous roles at Genesys. Craig Powers holds a 2006 - 2010 Bachelor of Science in Organizational Leadership and Supervision @ Purdue University. With a robust skill set that includes Cloud Computing, Communications Planning, Customer Relations, Problem Solving, Project Management and more. Craig Powers has 3 emails and 1 mobile phone numbers on RocketReach.
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