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Craig Caplan Location
Israel
Craig Caplan Work
Senior Director Customer Care @ (May 2025 - Present)
Director Customer Care @ (May 2024 - May 2025)
Honorary Vice President (IT Manager and Volunteer Leader) @ (January 2003 - Present)
Director, Global Customer Support @ (June 2019 - April 2024)
Senior Escalation Manager @ (February 2017 - May 2019)
EMEA Escalation and Incident Manager @ (April 2015 - February 2017)
Manager Premier Global Product Support (EMEA) @ (February 2014 - March 2015)
Product Specialist @ (January 2012 - February 2014)
Project and Client Relationship Manager @ (September 2010 - April 2011)
Newsletter Co-Ordinator and Technical Consultant @ (November 2009 - August 2010)
Consultant @ (October 2007 - April 2009)
Office Manager @ The Internet Group Ltd (September 2002 - June 2003)
Craig Caplan Education
Birmingham City University
BA (Hons) (Accountancy)
2004-2007
City of London School
GCSE
1995-2002
Craig Caplan Summary
Craig Caplan, based in Israel, is currently a Senior Director Customer Care at Phenom. Craig Caplan brings experience from previous roles at Phenom, FZY and Cornerstone OnDemand. Craig Caplan holds a 2004 - 2007 BA (Hons) in Accountancy @ Birmingham City University. Craig Caplan has 2 emails and 2 mobile phone numbers on RocketReach.
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