VP, Customer Experience @ (January 2014 - January 2016)
Director, Customer Contact Centre @ (November 2009 - January 2014)
Director, Loyalty and Retention @ (January 2001 - November 2009)
Senior Manager @ (January 1988 - January 2001)
Corry Poole Education
Royal Roads University
Executive MBA (Business Administration and Management, General)
2013-2015
University of Calgary
(Strategic Management)
2002-2007
Corry Poole Skills
Marketing
Contact Centers
Business Strategy
Customer Retention
Business Analysis
Microsoft Office
Management
Strategic Planning
Microsoft Excel
Team Leadership
Business Process Improvement
Organizational Effectiveness
Leadership Development
Customer Satisfaction
Leadership
Organizational Development
Operations
Project Management
Call Centers
Customer Service
Strategy
Customer Experience
Citizen Participation
Process Improvement
Negotiation
Change Management
Utilities
Corry Poole Summary
Corry Poole, based in Calgary, AB, CA, is currently a VP, Customer Experience, Sales and Marketing at ENMAX. Corry Poole brings experience from previous roles at ENMAX, TELUS and CIBC. Corry Poole holds a 2013 - 2015 Executive MBA in Business Administration and Management, General @ Royal Roads University. With a robust skill set that includes Marketing, Contact Centers, Business Strategy, Customer Retention, Business Analysis and more. Corry Poole has 1 emails and 2 mobile phone numbers on RocketReach.
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