VP, Customer Experience @ (January 2014 - January 2016)
Director, Customer Contact Centre @ (November 2009 - January 2014)
Director, Loyalty and Retention @ (January 2001 - November 2009)
Senior Manager @ (January 1988 - January 2001)
Corry Poole Education
Royal Roads University
Executive MBA (Business Administration and Management, General)
2013-2015
University of Calgary
Strategic Management
2002-2007
Corry Poole Skills
Business Analysis
Business Process Improvement
Business Strategy
Call Centers
Change Management
Citizen Participation
Contact Centers
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Leadership
Leadership Development
Management
Negotiation
Organizational Development
Organizational Effectiveness
Process Improvement
Project Management
Strategic Planning
Team Leadership
Marketing
Microsoft Office
Microsoft Excel
Operations
Strategy
Utilities
Corry Poole Summary
Corry Poole, based in Calgary, AB, CA, is currently a VP, Customer Experience, Sales and Marketing at ENMAX. Corry Poole brings experience from previous roles at ENMAX, TELUS and CIBC. Corry Poole holds a 2013 - 2015 Executive MBA in Business Administration and Management, General @ Royal Roads University. With a robust skill set that includes Business Analysis, Business Process Improvement, Business Strategy, Call Centers, Change Management and more. Corry Poole has 1 emails and 2 mobile phone numbers on RocketReach.
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