2016 -2016 Supervisor - Specialty Case Review Unit @
2013 -2016 Supervisor - Member Services @
2012 -2012 Supervisor - Email and Chat Department @
2011 -2012 Supervisor - Technical Support Department @
2009 -2011 Team Lead - Supervisor Training Program @
2007 -2011 Coordinator - Technical Support @
2006 -2007 Representative - Customer Service @
Corey Simon Education
University of Phoenix
Bachelor of Applied Science (BASc) (Business Management)
Westwood College of Technology
Associate of Arts and Sciences (AAS) (Graphic Design / Multimedia)
Corey Simon Skills
Call Center
Customer Satisfaction
Technical Support
Telecommunications
Wireless
Customer Experience
Customer Support
Wireless Networking
Customer Retention
Management
Interviews
Net Promoter Score
Key Performance Indicators
Remote Monitoring
Coaching
Performance Management
Quality Assurance
Increase Productivity
Sales
Troubleshooting
Direct Sales
Computer Hardware
Networking
Training
Customer Service
Hiring
Recruiting
Human Resources
Cross-functional Team Leadership
Employee Relations
Sales Operations
Team Leadership
PeopleSoft
Vendor Management
Call Centers
Salesforce.com
CRM
Leadership
Team Building
Process Improvement
Employee Training
Account Management
Cold Calling
Talent Acquisition
Time Management
Operations Management
Onboarding
Talent Management
College Recruiting
Applicant Tracking Systems
Corey Simon Summary
Corey Simon, based in Phoenix, AZ, US, is currently a Senior Manager, Partner Success at Nexben. Corey Simon brings experience from previous roles at Nexben, Carvana and CVS Health. Corey Simon holds a Bachelor of Applied Science (BASc) in Business Management @ University of Phoenix. With a robust skill set that includes Call Center, Customer Satisfaction, Technical Support, Telecommunications, Wireless and more. Corey Simon has 2 emails and 1 mobile phone numbers on RocketReach.
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