Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges. Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.
| Website | https://convin.ai |
| Employees | 166 (166 on RocketReach) |
| Founded | 2020 |
| Address | 3rd Floor, Convin.AI, HustleHub H207, Somasundarapalya Main Road, Adjacent to 27th Main Road,PWD Quarters, Bengaluru, Karnataka 560102, IN |
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| Industry | Software Development |
| Keywords | Call Center Software, Conversation Intelligence, Contact Center Ai, Ai Powered Call Center, Customer Interaction Ai, Customer Experience Ai, Conversation Analytics, Call Analytics Software, Call Center Automation, Contact Center Automation, Customer Service Ai, Contact Center Analytics, Customer Behavior Analytics, Business Intelligence Software, Sales Intelligence Software |
| Competitors | Amazon, Twilio, Talkdesk, RingCentral, Five9, LiveVox, CallRail, inContact, Dialpad, Zendesk Sell +42 more (view full list) |
Looking for a particular Convin employee's phone or email?
Atul Shree is the Co-Founder and CTO of Convin.
166 people are employed at Convin.
Convin is based in Bengaluru, Karnataka.