Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue. It uses AI agents and conversation intelligence to automate conversations across voice and text, support customer-facing teams in real time, and analyze 100% of customer conversations across channels to generate actionable insights. This helps businesses improve sales, customer satisfaction, collections, performance, operational efficiency, and overall customer experience while reducing costs. Convin is a Bengaluru-based company founded by four IIT Delhi alumni who recognized the untapped value of customer conversation data. The company helps global businesses across industries drive measurable improvements across revenue growth, compliance adherence, agent productivity, faster ramp-up time, and reduced handling effort. Convin is backed by leading investors including Kalaari Capital. For more information, visit www.convin.ai.
| Website | https://convin.ai |
| Employees | 150 (130 on RocketReach) |
| Founded | 2020 |
| Address | 3rd Floor, Convin.AI, HustleHub H207, Somasundarapalya Main Road, Adjacent to 27th Main Road,PWD Quarters, Bengaluru, Karnataka 560102, IN |
| Phone | +1 415-999-9999 |
| Technologies |
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| Industry | Software Development |
| Keywords | Call Center Software, Conversation Intelligence, Contact Center Ai, Ai Powered Call Center, Customer Interaction Ai, Customer Experience Ai, Conversation Analytics, Call Analytics Software, Call Center Automation, Contact Center Automation, Customer Service Ai, Contact Center Analytics, Customer Behavior Analytics, Business Intelligence Software, Sales Intelligence Software |
| Competitors | Amazon, Zendesk Sell, Twilio, RingCentral, Dialpad, Five9, Talkdesk, CallRail, inContact, LiveVox +42 more (view full list) |
Looking for a particular Convin employee's phone or email?
Atul Shree is the Co-Founder and CTO of Convin.
130 people are employed at Convin.
Convin is based in Bengaluru, Karnataka.