Ozonetel is an industry leader in the Customer Experience (CX) domain. Through its innovative AI-engineered Unified CX platform, enterprises seamlessly interact with customers across voice, chat, SMS, and other digital channels. The platform delivers consistent, superior and cohesive experiences for their customers at every touchpoint throughout their journey. Ozonetel empowers over 3,500 businesses to better engage with their customers. Top brands across various industries, including HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, Wakefit, Jupiter Money, ET Money, Muthoot, Apollo Hospitals, Hiranandani, Sobha, Brigade Group, and Delhivery, rely on the Ozonetel CX platform to simplify, manage, and analyze customer interactions, and accelerate their business growth.Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G2. Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.
A leader in the hosted contact center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. TCN’s cutting-edge communication technology has rendered expensive hardware, subscription software and crowded contact centers obsolete because we believe that every contact center should have the ability to scale affordably. Plus, with TCN, you can stop paying for features you don't need. Learn more at tcn.com.
Bright Pattern | 1,427 followers on LinkedIn. Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.
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