Continuity Works Ltd Information

Providing Continuity to our clients the design management and delivery of traditional and evolving continuity solutions. From business start-ups and SME’s to large corporate and government organisations. We have a portfolio of services and bespoke solutions to meet the ever-changing needs of today’s businesses. Business Continuity • Business Continuity and Pandemic assessments • Business Continuity and Pandemic planning • Business Continuity and Pandemic plan scenario testing • Off Site backups and storage solutions • Live scenario support • Real time consultancy Contact Centre Inbound • Customer Service • Inbound sales • Customer registration • Helpline operations • Information cascade / enrolment • Order processing • Disaster Recovery support Outbound • Outbound sales • Promotions • Appointment generation • Follow up calls • Disaster Recovery support Virtual Assistant • Call answering • Customer services • Appointment booking and diary management • Follow up calls • Customer satisfaction surveys • Order taking / processing • Promotion work, marketing and advertising • Outbound sales • Disaster Recovery / Business Continuity support and solutions