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ContactLoop is a communication platform that connects voice, chat, and SMS under one AI layer — with full conversation history across every interaction. Most businesses run these channels separately. That means agents repeat themselves, customers repeat themselves, and context gets lost between touchpoints. ContactLoop fixes that. Every call, message, and text feeds into a single customer record. Your team always knows what was said, when, and what happened next. Trusted by 500+ businesses since 2018. 25M+ conversations handled.

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Lawrence Ng is the CEO and Co-Founder of ContactLoop.

27 people are employed at ContactLoop.

ContactLoop is based in Los Angeles, California.

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