Connie Webb Email & Phone Number
Client Solutions Specialist @ at&t
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Connie Webb Location
- Orlando, FL, US
Connie Webb Work
- Client Solutions Specialist @ (July 2023 - Present)
- Credit and collections @ (March 2019 - Present)
- Workforce Analyst @ (January 2018 - March 2019)
- Tech support trainer @ (February 2016 - January 2018)
Connie Webb Education
- Penn Foster University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2020-2022
Connie Webb Skills
- Account Management
- Account research
- Ad Hoc Reporting
- Analytical Skills
- Attention to Detail
- Avaya Products
- Call Center Administration
- Call Center Development
- Call Flow
- Capacity Planning
- Chat
- Communication
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service Operations
- Customer Service Representatives
- Data Analysis
- Data Management
- Data Reporting
- Data Visualization
- Databases
- Debt Collection
- Escalation
- Escalation Process
- Escalation Resolution
- Forecasting
- IEX
- Identifying Trends
- Inbound call resolution
- Knowledge Management Systems
- Microsoft Excel
- Microsoft Power BI
- NICE Call Recording
- Performance Monitoring
- Pivot Tables
- Problem Solving
- Productivity Improvement
- Queue Management
- RTA
- Real-time Monitoring
- Reporting & Analysis
- Schedule Planning
- Scheduling Management
- Service Levels
- Service Operation
- Service Operations
- Teamwork
- Technical Support
- Verint Workforce Optimization
- Workforce Analytics
- Workforce Management
- Workforce Planning
Connie Webb Summary
- Connie Webb, based in Orlando, FL, US, is currently a Client Solutions Specialist at AT&T. Connie Webb brings experience from previous roles at AT&T and Alorica. Connie Webb holds a 2020 - 2022 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Penn Foster University. With a robust skill set that includes Account Management, Account research, Ad Hoc Reporting, Analytical Skills, Attention to Detail and more. Connie Webb has 4 emails and 1 mobile phone numbers on RocketReach.
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